Financial Service Provider (FSP) for Multipurpose Cash Assistance (MPCA) Programming in Lebanon” Bid No: 2026 – 10184 – 01 – MPCA - LB

BID INVITATION 

“Financial Service Provider (FSP) for Multipurpose Cash Assistance (MPCA) Programming in Lebanon”  

Bid No: 2026 – 10184 – 01 – MPCA - LB

Date: 3 June 2026

United Palestinian Appeal, Inc. (UPA), a 501(c) (3) New York-registered non-profit organization, with headquarters in Washington, DC. Established in 1978 by Palestinian-American professionals, UPA was conceived as a non-political, non-sectarian organization that would help Palestinians meet their relief and development needs. 

1. Background

United Palestinian Appeal (UPA) is seeking to implement humanitarian emergency response activities in Lebanon through a Multipurpose Cash Assistance (MPCA) program targeting vulnerable Palestinian refugee families, and other displaced populations, facing acute economic hardship and limited access to essential services.

This project aims to support affected households in meeting their basic needs with dignity, flexibility, and autonomy by providing cash assistance. The intervention is designed to enhance household resilience, reduce negative coping mechanisms, and improve access to food, shelter, healthcare, and other essential goods and services in the context of ongoing economic instability.

2. Purpose of the Request for Quotations

In order to support the efficient, secure, and accountable implementation of these activities, United Palestinian Appeal (UPA) is seeking to contract qualified and licensed Financial Service Providers (FSPs), including banks, money transfer companies, and/or electronic payment service providers operating in Lebanon.

The selected service provider(s) will be responsible for facilitating the delivery of Multipurpose Cash Assistance transfers to eligible beneficiaries in a timely, transparent, and cost-effective manner. Transfers must be conducted in United States Dollars (USD), depending on operational feasibility and regulatory compliance.

UPA is committed to ensuring that all cash transfer mechanisms adhere to international humanitarian standards, including strong safeguards for data protection, financial integrity, and beneficiary dignity.

3. Scope of Services

The Financial Service Provider will facilitate secure, efficient, and accountable cash transfers in USD to beneficiaries across Lebanon, including Beirut, Tyre, North Lebanon, Central Lebanon, Saida, and Bekaa, as well as surrounding areas.

The selected service provider(s) will be expected to support UPA in the following areas:

• Secure disbursement of cash assistance to selected beneficiaries
• Provision of accessible cash-out mechanisms
• Reporting on transaction status, reconciliation, and payment completion
• Compliance with applicable regulatory and anti-money laundering requirements
• Coordination with UPA teams to ensure smooth implementation and troubleshooting

4. Contract Type and Duration

The proposed contract shall be established as a Framework Agreement for an initial period of one (1) year, renewable subject to satisfactory performance, operational needs, availability of funding, and mutual agreement between both parties.

5. Pricing and Financial Conditions

Bidders must confirm that all prices, fees, commissions, and service charges submitted under this tender shall remain fixed for the duration of the contract and shall not be subject to change without prior written approval from UPA.

6. Provider Requirements

The selected service provider(s) must demonstrate strong operational and financial capacity, sufficient liquidity, broad geographical coverage across Lebanon, secure beneficiary verification and authentication systems, and robust reconciliation and reporting capabilities. Prior experience in implementing humanitarian cash assistance programs or comparable large-scale financial transfer services is required.

7. Tender Structure and Evaluation

This tender is divisible, meaning that UPA reserves the right to award the contract to one or multiple service providers, based on operational needs, geographical coverage, technical capacity, and financial competitiveness.

Proposals will be evaluated on the basis of:

• Technical responsiveness
• Operational capacity
• Geographical accessibility
• Transaction fees and cost efficiency
• Reporting and reconciliation systems
• Implementation timelines

8. Indicative Scope and Flexibility

UPA reserves the right to increase or decrease the estimated number of beneficiaries, transfer values, distribution locations, or overall scope of services during the contract period, depending on funding availability, operational requirements, and programmatic priorities.

Any estimated quantities, transaction volumes, or geographical coverage provided in this tender are indicative only and do not constitute a commitment by UPA.