Registration Assistant (4 Vacancies) - Until 31.12.2017 - G4 - Unops - Zahle,lebanon

The Registration Assistant is a member of the Registration team and is supervised by the Registration Manager and his/her delegate. The Registration Assistant is responsible for supporting all activities related to their registration/counselling/verification of persons of concern, which may also include functions related to reception and filing. The Registration Assistant responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures, their rights and entitlements and their files with UNHCR. The Registration Assistant liaises with protection staff and partners to ensure timely identification and referral of persons of concern for protection and assistance follow up. The Registration Assistant may provide interpretation and/or translation services in cases for which s/he has the required language competencies. Accountability (key results that will be achieved) UNHCR's Registration Standard Operating Procedures (SOPs) are implemented in accordance with relevant UNHCR standards and policies. Persons of concern have fair and transparent access to registration/counselling/verification procedures. Responsibility (process and functions undertaken to achieve results) Conduct registration/counselling/verification interviews in accordance with the national registration SOPs and registration standards; Counsel refugees and asylum-seekers, managing their expectations on protection, assistance and durable solutions, providing them with information at the reception and in the waiting areas on UNHCR’s procedures, their files with UNHCR and their rights and entitlements; Maintain accurate and up-to date records and data related to all individual cases. Identify persons with specific protection needs and vulnerabilities and ensure timely referral to protection follow-up as required. Collaborate with protection staff and/or partners on the delivery of assistance and assistance. Support all activities related to the registration/counselling/verification of refugees and asylum seekers which may also include functions related to reception, filing and data management. Act as an interpreter and translator, where needed, in case which s/he has the required language competencies; Participate to possible mobile missions organized to respond to refugees and asylum seekers located in remote areas and/or with extreme vulnerabilities; Apply anti-fraud safeguards and report known or suspected fraud as per the SOPs; Perform other related duties as may be required. Authority (decisions made in executing responsibilities and to achieve results) Refer cases to other units within the office and to implementing partners as necessary.