Programme Assistant (Ecard Management Analyst)

Within delegated authority and under the direct supervision of the Head  of  Sub-Office, and the overall supervision of the Programme Policy Officer (Database Management Analyst) in Beirut Country Office, the  incumbent  will  be responsible of the below:   Assist in the development of databases and required platforms for requesting units. Compile all available data in liaison with the  Country  Office  to  detect  any  possible irregularity or misuse of the vouchers and e-cards. Report immediately to the Head of Sub-Office any possible misuse of e-card. Monitor on a daily basis the Bank web platform of e-cards transactions. Red flag all the suspicious transactions in the monthly data provided by the Country Office and the Bank. Track beneficiaries who relocate within the country, or left the country, and report it back to the Country Office database manager. Update the WFP database and generate the monthly distribution lists for WFP team and for the partners. Validate the partners’ reconciliation data about distributed/non-distributed e-cards. Find refugees who received by mistake wrong e-cards and detect the lost e-cards. Track the status of every e-card received by the Sub-Office (distributed, not distributed, cancelled, lost, end of assistance). Prepare the registry statement every new cycle for newly registered, reactivated, SafetyNet beneficiaries and for beneficiaries who have lost, damaged or stolen e-cards. Prepare the e-cards for every distribution cycle. Extract the e-cards of cases deactivated by UNHCR. Ask for the e-cards from other area. Sort the e-cards. Handover the e-cards with the partners. Physical management of the e-cards. Online shop transactions monitoring. Follow up of beneficiaries’ complaints or issues expressed at hotlines or helpdesks. Perform other task as required