Tourism Program Manager

General Objectives & Tasks : 1- Ensure the research, strategic development and communication of the program: Plan and define the short, medium and long-term strategy of the program with the higher management. Develop and enhance the research for funds for the development of new activities. Reinforce the link with the local and international organizations, working in the same sector, for the strategic development of the program. Supervise the preparation and participation in exhibitions and conferences in order to develop the projects and adapt the strategy. Disseminate successful experiences and projects at the national level by proposing laws in collaboration with the legal entity, based on the strategy, vision and mission of the organization. Define, with the relevant departments, a communication strategy for the activities. Rely on this strategy of communication to develop the activities. Develop and improve contacts with ministries, trusteeship authorities, constituted bodies -existing or to be established- and lobby. 2- Strengthen and animate the activities of the program in the centers: Create new tools (standards, procedures, KPIs, monitoring and control tools, ...) to empower activities. Train the teams on the developed tools. Ensure the efficient functioning, control and audit of the activities. Capitalize and disseminate the know-how of activities. Supervise and train program’s staff, raise the needs for training and education of the volunteers. Guarantee the spread of arcenciel’s culture and spirit. 3- Manage and develop the program on the long term: Define and pursue the research activities of the program in coordination with the concerned teams. Propose, as part of the strategy, new activities as pilot projects and ensure their implementation. Determine the possibilities of franchising. Supervise and control the advancement reports of pilot projects. Define and monitor the annual budget and the action plan of the program and its activities, submit it to the General Manager and ensure its validation. Present to the General Manager a consolidated annual activity report of all the activities incurred in order to grant clearance and renew accreditations and franchises. Position Requirements: Professional competencies: Excellent managerial and strategic skills Project management and team management skills Expertise in the program sector Knowledge of accounting, financial and HR tools Very good knowledge of the environments in which arcenciel evolves: NGOs and associative world, political setting (politicians, constituted bodies, international organizations), private sector Understanding of the market and the competitors Having strong public relations with academic and economic circles Personal competencies: Organizational capacity Ability to synthesize Leadership Teamwork Conflict management Flexibility and commitment Creativity Innovative Visionary Good communication skills Job Constraints: may require long hours of work as well as work during weekends