Sexuality Hotline Coordinator

 What is The A Project? The A project is a Beirut-based organization which aims to create platforms that reaffirm agency and autonomy in sexuality and mental health, while advancing, through practice and theory, a political discourse around sexual, reproductive, and mental health and seeking alternatives to counteract medical patriarchy's restrictive and reductive approaches towards all bodies, especially those of women and gender non-conforming people in Lebanon. What is the Sexuality Hotline? The hotline aims to provide support to women and trans* persons who have questions about sexuality, gender and SRH. This hotline engages on these topics in a feminist, supportive, affirmative, and body-positive way by listening, providing accurate information, framing the issue politically, and sometimes referring callers to services needed.** http://theaproject.org/content/about-hotline   Responsibilities Ensure the continuity and constant improvement of the Sexuality Hotline Coordinate the shifts of volunteers on the Sexuality Hotline Organize regular training and role play sessions for hotline volunteers (preparing the content of training, giving the training, setting up the logistics of the training) Evaluate volunteers and assess their readiness to take shifts on the hotline Develop supporting material for the volunteers on issues tackled during hotline calls (Frequently Asked Questions, Cheat Sheets, relevant articles) Manage volunteer requests and emergencies Develop a long-term outreach plan for the hotline Develop content for outreach materials for the hotline (both online and offline material) Organize outreach activities to promote the Sexuality Hotline in all regions of Lebanon Maintain the call documentation database and analyze the collected data periodically Handle and properly document cash transactions related to the hotline operations (paying volunteers for completed shifts, paying for hotline-related activities) Develop a quality assurance system for the hotline Plan team building activities for hotline volunteers Prepare a budget for hotline-related activities upon request Provide a written narrative report on hotline performance and achievements upon request Answer press requests for interviews regarding the hotline and finding other opportunities to promote the hotline Qualifications Master’s degree in public health or social science discipline; Applicants with a Bachelor’s degree and a record of relevant work or community organizing experience are invited to apply Experience in planning, implementing and coordinating projects Experience in preparing and providing training Experience in working on sexuality and gender Demonstrated interest in human rights and social justice issues Familiarity with the Lebanese context as well as the situational particularities of migrants, refugees, gender non-conforming people and non-normative people Fluent in Arabic and English (writing and speaking) Basic knowledge of windows office (Word, PowerPoint & Excel) and social media platforms (Facebook and Twitter) Added Value Experience in managing/supervising a large and diverse group of people Experience in feminist organizing and/or writing Experience in working on mental health Fluency in French Photoshop or Illustrator, WordPress, Audacity   Personal specifications Excellent interpersonal skills Excellent organizational skills Ability to prioritize tasks and manage time effectively Ability to manage a diverse group of volunteers with varying assets, interests, and schedules Ability to work well with other organizations Ability to find new and imaginative ways of doing things Ability to take initiative and work independently Willingness to attend evening/week-end trainings (for which time off in lieu will be given) Willingness to conduct field visits in different parts of Lebanon Readiness to take shifts on the hotline when volunteers are unable to Priority will be given to women and gender non-conforming persons, and people who have attended The A Project training(s) and retreat(s).