Social Activities Team Leader

Who are we  Concern Worldwide is a non-governmental international humanitarian organisation, and was founded in 1968. Concern Worldwide currently operates in a number of countries across the globe, with its Head Office in Dublin. We work with the poor and vulnerable in the world’s poorest countries to help them bring about long-lasting change in their lives and realise their fundamental human rights; to food, to health, to education, and ultimately to a life of dignity. Together with local and international partners, and with the beneficiaries themselves, we respond to emergencies and undertake long term development work.  We work across the world to promote a better understanding of extreme poverty, and we campaign for local and global action that will help reduce this. Job Summary             The social Activities Team Leader will be responsible for the social surveying team under the UNHCR project in North Lebanon Governorate. This includes working with local municipalities on the social engineering approach that has been developed for this project. He/she will overview the social surveyors and report directly to the social coordinator. His/her duties will include managing and organizing the social surveyors, drafting regular reports on the activities, identifying and working with the key stakeholders.   Duties and Responsibilities   Programme implementation   Coordination of social surveyors for UNHCR and EU MADAD water project Implement Surveys on the field; Implement awareness activities with focus groups or door to door campaigns; Implement activities for environmental clubs in schools; Liaise and communicate with target communities and local authorities as appropriate and in coordination with Concern Local Coordinator Follow-up of activities implemented with local associations Follow up of monitoring indicators for Concern activities; Participate in planning surveys Participate in planning, organizing and implementing awareness and communication campaigns; Collect lists of attendance at activity site; To Report to Local Coordinator whatever problem could arise in the implementation of Concern activities Support the WASH team with documentation Provide support with processing payments Preparation of big evaluation forms and other paperwork Assist team in maintaining paperwork and filing system up to date Provide general support to the programme managers Supporting in the identification and elaboration of new project proposals;   Staff Management   Lead and manage assigned staff, contributing to their capacity building and career development. Ensure a comfortable work environment for all team members. Provide technical support and on-going on-the-job training and coaching to staff, including in particular a thorough induction at the start of their contract. Provide accurate job descriptions for all positions of the team Support with the recruitment of new staff members when required Coach all team members to ensure they fully understand outcomes which are expected of them, through Concern’s Performance Development Reviews system (PDR’s) Ensure that all staff is aware of, and comply with Concern’s policies and procedures both programmatic and systematic. Monitor and review performance and hold staff accountable for meeting the success criteria; give corrective feedback where required and take decisive action in the case of poor performance.  Organize and plan work within the team(s) in a way which will meet the organization’s needs in the most cost effective manner possible; ensuring that team members are given appropriate workloads and are working efficiently.   Work Ethic   Adhere to the standards of conduct outlined in the Programme Participant Protection Policy and Concern Code of Conduct. Support and promote the standards outlined in the Programme Participant Protection Policy and Concern Code of Conduct to their team, partner and stakeholders and be committed to providing a safe working environment. Actively participate in Concern accountability initiatives (communication strategy, participation and CRM for example) ensuring that they are integrated in to the project Support Concern’s work in Lebanon by undertaking other tasks as appropriate and required   Skills, Qualifications, Experience and Attitude Required   Degree in Social Work/Social Sciences or similar At least two years’ experience in related field Experience liaising and collaborating with local government authorities in North Strong organisation, coordination, facilitation, team building and problem solving skills Strong analytical skills Excellent computer skills: MS Office, email Ability to work calmly and efficiently under pressure to meet tight deadlines Excellent oral and written communication skills in Arabic and English Demonstrated ability to interact with other people effectively and diplomatically Commitment to maintaining confidentiality Ability to work within deadlines, prioritizing competing demands and under pressure Ability to negotiate and assist in the resolution of disputes/conflict Strong empathy skills and genuine care and respect for needs of others especially female refugees Willing to work in the field as per need of the project activities including occasional overnight stays away from home base Previous experience working with humanitarian organisations is desirable Established network of contacts with local government authorities in North is desirable Non-judgmental attitude and respect for Concern’s beneficiaries, other staff and people that Concern deals with Commitment to humanitarian principles and values Commitment to Concern equal opportunity and gender practices