Operations Director

  PURPOSE OF POSITION　   To lead, direct and manage all aspects of World Vision operations in Lebanon including grants, sponsorship, and humanitarian emergency programmes ensuring that the ministry achieves optimum impact on child well-being as well as attain organizational Vision, Mission and core values.　   To ensure that strong strategic and annual planning processes are in place; ensuring efficient and effective implementation of operational goals and objectives as laid out in the strategy documents. 　   To ensure that WVL is accountable to all partners and that all work is of the highest standard, cost effective and adheres to standards and policies of World Vision International.　   To assist the National Director in overall coordination, implementation and supervision of all resources and operations. Key areas include resource acquisition, staff capacity building, and field operations.　   MAJOR RESPONSIBILITIES　   Strategic Planning:　   As a member of the Core Team, to contribute to the overall WVL country strategy　 To identify strategic programming opportunities within the national context including accessing funding and partnering effectively with related stakeholders　 To forge strong relationship with peers in the WV partnership, contributing to strategic meetings and translating strategic insights into appropriate local planning　 Ensure quality of Programs and projects:　  Provide overall leadership to the implementation of the World Vision’s (WV) development programmes and response to Syrian Refugees and host communities program in Lebanon 　  Facilitate programme planning process with all functions to ensure alignment with context, humanitarian needs and response strategy as well as operational feasibility and technical quality.　  Develop, maintain and review the detailed implementation plan (DIP) to effectively follow implementation schedule, human resource planning and financial monitoring with the involvement of sector teams;　  Ensure Operations Department is guided by sound developmental principles and World Vision’s Design, Monitoring, and Evaluation Framework (LEAP). 　  Advise, approve and evaluate operations budgets, operations funding, expenditures and accomplishment of ministry objectives. 　  In coordination with the Finance department, ensure program adherence to financial policies and manage overall program budget　  Support the Operations Management Team to ensure integration of programming, synergies and resource sharing. 　  Support Operations Management Team in ensuring high standards of community-based development in alignment with World Vision’s key documents (including LEAP documents) and in compliance with Support offices requirements. 　  Ensure that recommendations from audit reports and audit findings (relating to program operations) and programme/project evaluations are addressed and implementation plans developed for the recommendations of the reports are in place and accomplished. 　  Ensure quality line management to the Resource Acquisition and Management Team (RAM) in meeting income targets, providing portfolio and projection analysis, following up on Grants Management and Compliance, etc. 　  Ensure quality line management to the Advocacy Department and ensure integration of advocacy principles and capacity building through operations 　   Ensure coordination between departments and networking:　   In coordination with the National Director, develop and maintain good relationships with major (government/private) donors and World Vision Support Offices, including planning how to approach donors (government/private donors and support offices); streamlining strategic dialogues and overseeing the implementation process. 　 Manage donor concerns (government/private donors and support offices) ensuring proper resolutions for both parties have been reached. 　 Initiate and maintain regular contact with other international non-governmental organizations and government officials in an effort to obtain experience and co-ordinate information regarding current and future works in the country. 　   Team Development:　   To select, coach, develop and manage a strong team, building a culture of empowerment, high performance, openness, transparency, and mutual support.　 Provide leadership in maintaining positive, constructive and supportive communication with all teams.　 Lead and participate in the recruitment, selection and development of key operations staff. 　 Effectively manage the performance of direct reports ensuring performance agreements, regular performance reviews, and annual appraisal are done. Ensure optimization of subordinates’ potentials through coaching, on-the-job training, and capacity building.　   Security Management responsibilities:　   Coordinate with the security function on planning and implementation to ensure programmes staff and organizational safety and security 　 Abide by the security procedures and policies and report any breaches　 Participate in personal safety training as required:　 Humanitarian Emergency responsibilities:　 During times of disasters, provide leadership for all aspects of disaster response as needed and manage necessary transition in program / project activities.　 Be aware of emergency procedures in a response, take the lead in developing a Disaster Preparedness plan in the ADP and ensure that necessary preparedness measures have been implemented　    MINIMUM REQUIREMENTS　   Bachelor’s degree in a field related to community development. Master’s degree in international development, business administration, public health, economics, rural development, or similar, preferred. 　 Demonstrated experience in at least two areas of the Progamme/Project cycle management (project design, implementation and monitoring, or evaluation), is highly required. 　 Experience in supporting Development Programmes and grant-funded projects’ Management. 　 Excellent written and verbal communication and relational skills, especially in a cross-cultural environment, and ability to analyze and solve problems, persuade, network and negotiate. 　 Excellent proven track record of donor relations with multiple donors. 　 Strong planning and organizational skills and ability to prioritize. 　 Computer literate in Microsoft Office, Lotus Notes or similar database, email and Internet. 　 Fluency in written and spoken English language is required. 　 Excellent analytical skills 　 Excellent organizational and time-management skills. 　 Clear understanding of the workings of major donor perspectives, requirements and standards. 　 Must be able to represent World Vision to major program donors in a highly professional manner, in person and in writing. 　 Good command in spoken Arabic and English.　 Full adherence to World Vision Lebanon Child Protection, Code of Conduct and Conflict of Interest policies.　 Full Adherence to security protocols　 Five years of experience with international development and relief projects in a similar management role, preferably within NGO. 　 Management and supervisory experience　 Experience in Project Cycle Management and report writing