A Senior Resettlement Assistant position is typically located at Regional Office, Branch Office or Field Office. Under supervision, the incumbent’s primary role is to assist the supervisor in effective resettlement delivery of a given UNHCR Office in accordance with the UNHCR Resettlement Handbook, UNHCR Manual and relevant policy papers and publications. The Senior Resettlement Assistant provides important clerical and administrative support to resettlement operations and may as required take part in assessing cases for resettlement and conducting interviews.
The incumbent maintains frequent contacts with his/her supervisor, relevant colleagues within the same Office or Offices under purview to exchange information and discuss issues on resettlement cases. Some contacts and communication at a working level are required with Embassy/Immigration Officials of resettlement countries, IOM as well as with other operating partners regarding resettlement issues.
Accountability (key results that will be achieved)
UNHCR’s resettlement policies and standards are correctly and coherently applied.
Persons of concern are made aware of UNHCR’s resettlement procedures and have fair and transparent access to and participation in the resettlement process.
Suspected fraud in the resettlement process is promptly reported.
Responsibility (process and functions undertaken to achieve results)
Carry out preliminary telephonic assessment of cases identified by the ID RST assistant (pre-screening) using the Verification form template.
Schedule cases for ID interviews (screening).
Screen out cases not meeting resettlement criteria at the initial verification level (pre-screening) and update relevant proGres events.
Provide the ID Team Leader and ID RST Assistant with weekly updates of pre-screening results.
Carry out preliminary interviews and draft initial identification assessments using the ID referral form template where referral to RST is recommended or not recommended, using the de-prioritization list.
Generate RRFs and ensure sections 1-3 are accurately updated. Save RRF on share drive.
Consult the Team leader regarding complex cases when needed.
Create physical file (field) and update physical files in writing actions taken on the Action sheet and relevant email correspondence about the case.
Create electronic folders, save ID referral forms and save RRFs under the corresponding folder.
Update the relevant proGres events and update the relevant tracking sheets.
Ensure timely completion and submission of ID referral forms for review.
Ensure prompt response to the ID Team leader for ID cases returned for amendments.
Seek guidance from the ID Team leader for exclusion related claim as needed.
Provide resettlement counseling to refuges as needed.
Refer cases to relevant units (Community Services/Legal/Health – for possible onward referral to external partners) as needed to ensure swift referrals of cases to RST or simply refer a case to a relevant unit if a case does not meet the ID/RST criteria and is de-prioritized.
Perform other tasks, as required.
Report any fraud to the ID Team Leader.
Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS.
Assist in mitigating RSD/resettlement fraud by reporting suspected fraud.
Perform other tasks as needed.
Authority (decisions made in executing responsibilities and to achieve results)
Recommend eligible cases for resettlement consideration.
Provide counselling to persons of concern
Application Deadline
Organisation
Salary Range
Unpaid Position
Contract Type
Full Time
Application Submission Guidelines
If you wish to apply for this vacancy, please submit your letter of motivation and P11 Form by e-mail with the position Title/Number in the subject line to: lebbehrm@unhcr.org by Sunday 30 October 2016. The Personal History Form (P11) is available at the following link: http://www.unhcr.org/recruit/P11_UNHCR.doc No late applications will be accepted. Only short-listed candidates will be contacted. UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees). Shortlisted candidates may be required to sit for written test and/or oral interview. References are obtained as part of the assessment process. UNHCR strongly encourage qualified female applicants for this position. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms of gender, nationality and culture. All applications will be treated with the strictest confidentiality.
Requires a Cover Letter?
Yes
Education Degree
Bachelor Degree
Education Degree Details
2.4 ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED.
- Education: Completion of University Degree in relevant field (law, social sciences or related field). Certificate/training in International Law, International Relations or related fields required.
- Job Experience: 4 years of job experience relevant to the functions.
- Fluency in English and Arabic, with working knowledge of another relevant UN language or local language.
2.5 DESIRABLE QUALIFICATIONS & COMPETENCIES.
- Good knowledge of resettlement issues and UNHCR resettlement policies and operational applications.
- Completion of UNHCR specific learning/training activities (e.g., PLP and RSD/Resettlement Learning Programme, resettlement anti-fraud workshop).
- Education: Completion of University Degree in relevant field (law, social sciences or related field). Certificate/training in International Law, International Relations or related fields required.
- Job Experience: 4 years of job experience relevant to the functions.
- Fluency in English and Arabic, with working knowledge of another relevant UN language or local language.
2.5 DESIRABLE QUALIFICATIONS & COMPETENCIES.
- Good knowledge of resettlement issues and UNHCR resettlement policies and operational applications.
- Completion of UNHCR specific learning/training activities (e.g., PLP and RSD/Resettlement Learning Programme, resettlement anti-fraud workshop).
Arabic
Fluent
English
Fluent
Hide guidelines for wrong answers
No