Academic Support Assistant

Context: The Academic Support Team works directly with students, teachers, administration, to ensure the learning and academic success of our students. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide administrative support to teachers and academic management team Organize academic documents Fill teachers’ hours Check all courses schedules and overviews Answer phone when necessary and give correct information Check books and supplies stock Help in monitoring and evaluation Prepare certificates Follow up with students face to face or by phone Prepare course plan, work register and other forms Prepare session timetable Ideal Profile: Fluent in English Must be organized and logical Experience in a customer service or administrative role is preferred Proficient user of windows, Microsoft Office Internet browsing (social media, research) Flexible and proactive Problem solver Good time management skills and ability to work to deadlines