Protection Officer

  DIMENSIONS: Communication largely with internal staff, also with some external contacts / target audiences to support operational work. Analysis and internal communication of the locally relevant context to inform appropriate planning Provides support to the work of partners and non-protection staff in area of own specialism. Contributed to effective planning and ensures delivery of defined activities and component of programme Problem solving activities related to their specific area of responsibility within the protection programme using professional or technical knowledge Protection information gathering and analysis following strict guidelines on confidentiality, do no harm and conflict-sensitive principles Providing information on services and facilitating referrals Liaising with field offices of humanitarian agencies for our information dissemination activities and for referral of cases Preparation of written protection updates following the Oxfam formats and monthly reports according to the indicators to achieve Preparing weekly and monthly plans and facilitation of community awareness sessions on basic and specialist protection services using approaches that promote gender equality     KEY RESPONSIBILITIES: Conduct focus group discussions, interviews and observations to obtain information about protection issues faced by refugees from Syria and Lebanese host populations Prepare and facilitate  community consultations and orientation sessions about refugee rights, entitlements, registration, basic and specialist services in the districts Support the programme officer and work with local NGO partners and community groups to coordinate community based orientation sessions – working with counterpart in partner organisation where possible Follow-up with INGOs and UN about requests and invitations for the community sessions Maintain the list of referrals pathways, mapping of service providers and referral focal points and criteria for referral regularly updated. Follow-up INGOs and UNHCR about brochures and other information materials for distribution to refugees, and prepare hand outs with basic information In collaboration with the MEAL team, submit monthly MEAL reports to track the beneficiary numbers of the information dissemination and referral activities and ensure regular update of protection and complaint database Support possible protection advocacy research Provide written feedback about protection incidents, issues and aid-related community-conflicts and refer it to service providers Maintain the list of focal points updated, and have regular contact with protection focal points in the communities, and issue initial reports on protection issues   SKILLS AND COMPETENCE: Demonstrable experience in working with communities in humanitarian or development contexts Demonstrable experience in using participatory research and assessment methodologies Good understanding of protection and refugee issues related to conflict including some basic human rights and refugee Good levels of spoken and written English and Arabic Commitment to a rights-based approach, gender equality and protection Proven analytical skills Understanding of monitoring processes, learning, adaptation and evaluation Ability to work in multi-cultural team Willingness to work in insecure environments and a high level of adaptability and initiative