Administrative Assistant-Refugees

The Administrative Assistant contributes to the efficient day-to-day operations of the Organization office, and supports the work of management and other staff   Duties: Answer general phone inquiries Direct phone inquiries to the appropriate staff member Reply to general information requests with the accurate information Sort incoming mail, faxes, and deliveries for distribution Prepare and send outgoing faxes, mail, and packages Follow-up all payments through CRM related to Refugees program and ensure proper settlement Forward incoming general e-mails to the appropriate staff member Provide administrative support to management and other staff (filing, scanning, CRM, writing mails etc…) Help the management preparing for any event or conference etc…) Reply to the requests of the project coordinators on CRM Scan and archive all the supporting documents of the Centers Share specific information related to our projects with CLMC’s partners Skills: Maintain positive working relationships with others, both internally and externally Excellent oral and written communication skills Anticipate, understand, and respond to the needs of members and other clients to meet or exceed their expectations Work cooperatively and effectively with others Ability to undertake self-directed tasks when necessary Excellent time management skills; attention to detail Ability to prioritize tasks by assessing situations to determine urgency Computer Skills: Microsoft office, all applications Good typing skills in Arabic, English, French