Receptionist/ Scheduler

Under the overall supervision  of Surge Team Coordinator, the incumbent will perform following tasks,  Act as Operator primarily responsible of scheduling appointments, screen and refer calls, take messages as appropriate; fill out appropriate forms in response to callers' requests for specific information and forward to relevant departments for action.  Keep immediate supervisor well-informed of activities, results of efforts and problems identified. Provide and update daily lists of all appointments scheduled. Maintain and update the intake data base. Act as the main reception point refugees scheduled for interviewsContribute to reporting and statistics as requested.Perform other related duties incidental to the work described herein and/ or assigned.