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Makhzoumi Foundation Context:
Makhzoumi Foundation is a private Lebanese non-profit organization, established in 1997. Our ultimate mission is to empower Lebanese citizens - through improving their socioeconomic status, healthcare provisions, and environmental awareness, and by encouraging their quest for education - thereby enabling them to independently develop and progress their local communities, and to subsequently enhance the country’s civil society on a national scale.
For the last four years, in response to the on-going refugee crisis in Lebanon, the Makhzoumi Foundation Relief and Humanitarian Services Unit has been working from our Beirut office to deliver emergency and recovery projects in Hygiene, Shelter, Protection, Health and Livelihood Recovery sectors. Due to team and project growth during 2016, the Makhzoumi Foundation is now seeking to recruit a new Team Leader for our teams that provide Case Management, Psychosocial Support & Community mobilization activities to children who are at risk and families in need.
SCOPE OF WORK: The Child Protection Team Leader will be responsible for the coordination, supervision and support of the Case Workers & CP PSS workers ensuring good delivery of the Child Protection activities in the area of intervention. The Team Leader will support the development of both casework and PSS services and will provide training and coaching to his/her team. The Team Leader ensures regular monitoring of all Case Work activities and for children, and maintains overview on cases. The Team Leader will also supervise workers delivering both static and mobile PSS activities for children and caregivers to ensure good quality programming and to facilitate the allocation of cases identified for casework support through PSS activities.
RESPONSIBILITIES:
Program:
Coordinate the caseworkers areas of intervention and ensure that work is according to guideline and standards
Participate in the development of PSS material
Develop training plans for the PSS and Caseworkers
Facilitate and co-facilitate training for the PSS and Caseworkers
Support, supervise and monitor the activities of PSS and Case Workers
Ensure a standardized approach across the different communities where implementing
Ensure regular monitoring and on site coaching visits
Provide technical support to caseworkers and PSS workers in the delivery of the activities
Highlight any challenge or constraint to Protection Coordinator
Participate in the development of best practices and lesson learned
Facilitate and co-facilitate training when required
Monitoring & Reporting
Develop weekly and monthly plan for the Case Workers/PSS workers including their work in the field
Fill observations checklists whenever conducting field visits
Compile a weekly report of activities
Participate in the development of lessons learned and best practices
Ensure that all relevant financial documentation is completed accurately as required by MF’s finance policy.
In coordination with the M & E officer, participate in the monitoring and evaluation of the program
Staff Management and Development
Coach, train, and mentor staff with the aim of strengthening their technical capacity, exchanging knowledge within the team and providing professional development guidance. Engage with the coaching and training support provided.
Ensure work is completed in accordance with Case Management Principles and the Practical Guidance Document and new National SOPs.
Supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback, and leading documented semi-annual performance reviews.
Provide constructive feedback and counsel on appropriate career paths and professional development.
Promote and monitor staff care and well-being; approve and manage all leave requests to ensure adequate coverage.
Coordination & Representation
Liaise and collaborate with other actors when required
Attend CP coordination meetings
Maintain positive coordination and relationships with partner and other MF sector staff
Other
Consistently and proactively monitor/assess the safety and security of field teams; promptly reporting concerns or incidents to MF management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for MF programs
Ensure activities are done in accordance with MF logistics policy and in a timely manner to ensure the successful implementation of programs;
Other duties as assigned by the supervisor to enable and develop MF programs
Key Working Relationships:
Position Reports to: Protection Coordinator Indirect Reporting: Project Implementation Coordinator/Unit Manager Other Internal and/or external contacts:
Internal: Other MF programs in the field
External: other NGOs
Professional Standards
All MF staff are required to adhere to the values, vision and mission of the Makhzoumi Foundation and to the Makhzoumi Foundation code of conduct.
Knowledge and understanding of the Practical Guidance for Case Management document.
Knowledge and understanding of the National Standard Operating Procedures for Child Protection Case Management.
Awareness of the Minimum Standards for Child Protection in Humanitarian Action (http://www.cpwg.net)
Excellent reporting skills
Job Requirements:
Education: University degree in social science, social work, psychology, mental health, counselling or relevant field
Work Experience:
3 years work experience minimum
Management experience mandatory
Experience in working in child protection, SGBV and organizing activities
Experience in community mobilization
Experience in working in emergencies preferable
Experience facilitating trainings/mentoring
Experience in working in a cross cultural environment preferable
Demonstrated Skills and Competencies:
Self-motivation and strong team spirit, dynamic personality and ability to work under pressure, flexibility enjoyment of working in the field, well-developed organizational and planning skills
Ability to develop partnerships and use networking skills
Excellent interpersonal and communication skills
Language Skills:
Fluency in writing and typing in Arabic and English mandatory
Certificates or Licenses:
Proficient in Word and excel
Working Environment: Office work and field trips
The tasks and responsibilities defined in this job description are not exhaustive and can evolve depending on the project needs.
Application Deadline
Organisation
Salary Range
Unpaid Position
Contract Type
Full Time
Application Submission Guidelines
Please mention the Position in the subject of the email or it will be filtered out automatically
Requires a Cover Letter?
No
Education Degree
Bachelor Degree
Education Degree Details
Bachelor’s Degree in social work, social science or pedagogy
Arabic
Excellent
English
Excellent
Hide guidelines for wrong answers
No