The RSD Assistant is a member of Protection/RSD team who provides administrative support to the Refugee Status Determination unit, performs counseling duties, and interviews and prepares preliminary assessment reports. Supervision is exercised by the Assistant RSD Office who provides regular guidance and advice to the incumbent and reviews/evaluates his/her final work. The incumbent will be working in a discreet and confidential office environment, where sensitive personal information/issues of asylum-seekers /refugees will be discussed and documented. The ability to work in a courteous and confidential manner is the salient features of this position. External contacts are mainly with implementing partners and NGOs at working level to obtain and exchange specialized information and/or resolve problems.
Accountability(key results that will be achieved)
UNHCR’s protection policies, standards and doctrine are consistently and coherently applied.
Persons of concern to UNHCR are adequately received in the office, treated with dignity, kept informed and encouraged to participate actively in matters relating to their protection.
The specific needs and protection issues facing persons of concern are identified in an accurate and timely manner.
Responsibility (process and functions undertaken to achieve results)
Provide administrative support to the Refugee Status Determination unit in terms of scheduling, translating of RSD-related material or letters received, and filing and file management.
Meet with and interview persons of concern in the premises or detention facilities to identify protection needs and to provide counseling.
Conduct derivative status interviews and prepare RSD assessment and recommendation to be endorsed by the supervisor.
Maintain Refugee Status Determination related statistical records in ProGres and physical files.
Remain up to date on Country of Origin Information (COI) of the asylum seekers; ensure effective sharing and recording of the COI data records in the office regularly updated.
Assist in providing counseling and guidance to asylum-seekers and refugees on Refugee Status Determination procedures, rights and obligations.
Act as interpreter and translator when needed.
Mainstream age, gender and diversity in all areas of work, and ensure the full participation of persons of concern in matters relating to their own protection.
Comply with UNHCR’s policy priorities such as those related to age, gender and diversity as well as HIV/AIDS.
Any other responsibilities/functions deemed necessary or as delegated by the Head of the office / RSD Supervisor in order to meet the level of the services in the organization.
Advocacy and Research
Assist in preparing relevant data for RSD reports and analysis, updating and producing ProGress RSD monthly and yearly reports on RSD including ad-hoc RSD related queries as per UNHCR’s global standards and requirements.
Promotion and Capacity Building
Assist in promoting and disseminating refugee law, statelessness law, and IDP-related legal standards and principles with academic institutions, law enforcement officials and local authorities to strengthen the capacity of those entities in protecting refugees and others of concern.
Authority (decisions made in executing responsibilities and to achieve results)
Decide on information filtering and data entry into ProGres at the functional level or upon approval by RSD supervisor;
Decide on prioritization and identify the most appropriate course of action in view of particular vulnerabilities of persons of concern;
Submit individual requests from persons of concern for approval by the designated officer.
Decide on prioritization and interviewing technique approach in RSD interviews with persons of concern.
When counseling persons of concern, decide on the content of information and advice to be shared.
Submit recommendations on refugee status or solutions to be provided for approval by the designated officer.
Application Deadline
Organisation
Salary Range
Unpaid Position
Contract Type
Full Time
Application Submission Guidelines
If you wish to apply for this vacancy, please submit your letter of motivation and P11 Form by e-mail with the job code number and position title in the subject line to: lebbeprg@unhcr.org by Sunday 18 October 2015. The Personal History Form (P11) is available at the following link: http://www.unhcr.org/recruit/P11_UNHCR.doc No late applications will be accepted. Only short-listed candidates will be contacted. UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees). UNHCR strongly encourage qualified female applicants for this position. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms of gender, nationality and culture. All applications will be treated with the strictest confidentiality.
Requires a Cover Letter?
No
Education Degree
Bachelor Degree
Education Degree Details
2.4 ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED
- Education: University Degree in International Law, International Relations, Political Sciences or related fields preferred.
- Job Experience: 6 months of job experience relevant to the functions.
- Proficiency in English and Arabic. French is a plus.
2.5 DESIRABLE QUALIFICATIONS & COMPETENCIES.
- Knowledge of computer applications such as MS Word, Excel, Access. Familiarity with ProGres data base is a plus.
- Good communicator with strong interpersonal skills to deal with asylum seekers and refugees of different cultural and educational backgrounds.
- Ability to work under pressure;
- Appreciation of a multi-cultural environment;
- Empathy and social engagement;
- Excellent Drafting skills.
- Knowledge of UNHCR, refugee protection legal framework, in particular refugee status determination.
- Completion of UNHCR learning programmes or specific training relevant to functions of the position.
- Knowledge of another relevant UN or local languages or language(s) spoken by the refugees and asylum seekers in the duty station.
Arabic
Fluent
English
Fluent
French
Very Good
Hide guidelines for wrong answers
No