Sgbv Team Leader

Makhzoumi Foundation is a private Lebanese non-profit organization, established in 1997. Our ultimate mission is to empower Lebanese citizens - through improving their socioeconomic status, healthcare provisions, and environmental awareness, and by encouraging their quest for education - thereby enabling them to independently develop and progress their local communities, and to subsequently enhance the country’s civil society on a national scale. For the last four years, in response to the on-going refugee crisis in Lebanon, the Makhzoumi Foundation Relief and Humanitarian Services (RHSU) has been working from our Beirut office to deliver emergency and recovery projects in Hygiene, Shelter, Protection, Health and Livelihood Recovery sectors in Beirut and Mount Lebanon. Due to team and project growth during 2016, the Makhzoumi Foundation is now seeking to recruit a new Team Leader for our SGBV services, to be responsible for the management of social workers providing Case Management and Psychosocial Support for refugees who are at risk of Sexual & Gender Based Violence.   SCOPE OF WORK: The SGBV Team Leader will be responsible for the supervision and support of the SGBV Case Workers/Psychosocial Support Workers to ensure good delivery of SGBV activities in the area of intervention.  The Team Leader will support the development of casework services along with coordination of awareness activity sessions, Psychosocial Support Activities for Women and Girls, work with Volunteers and other specific activities linked with the team. The Team Leader will provide training and coaching to his/her team, and will ensure regular monitoring and overview on all Case Work activities. The Team Leader will also supervise workers delivering both static and mobile PSS activities for women and girls to ensure good quality programming and to facilitate the allocation of cases identified for casework support through PSS activities.The Team Leader will also be responsible for liaison with other teams and projects within the RHSU to ensure good coordination at all times.   RESPONSIBILITIES: Program: Coordinate the Case Workers/PSS Workers and ensure that work is completed according to guidelines and standards Participate in the identification and monitoring of volunteers Support, supervise and monitor the activities of the Case Workers, provide technical support to case workers in the delivery of the activities. Ensure a standardized approach across the different communities where implementing Ensure regular monitoring and on site coaching visits Highlight any challenge or constraint to the Protection Coordinator Participate in the development of best practices and lesson learned Facilitate and co-facilitate training when required    Monitoring & Reporting Develop weekly and monthly plan for the Case Workers including their work in the field Fill observations checklists whenever conducting field visits Compile a weekly report of activities Participate in the development of lessons learned and best practices Ensure that all relevant financial documentation is completed accurately as required by MF’s finance policy. In coordination with the M & E officer, participate in the monitoring and evaluation of the program   Staff Management and Development Coach, train, and mentor staff with the aim of strengthening their technical capacity, exchanging knowledge within the team and providing professional development guidance.   Ensure work is completed in accordance with GBV Case Management Principles Supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback, and leading documented semi-annual performance reviews. Provide constructive feedback and counsel on appropriate career paths and professional development. Promote and monitor staff care and well-being; approve and manage all leave requests to ensure adequate coverage. Coordination & Representation Liaise and collaborate with other actors when required Attend SGBV coordination meetings Maintain positive coordination and relationships with partner and other MF sector staff   Other Consistently and proactively monitor/assess the safety and security of field teams; promptly reporting concerns or incidents to MF management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for MF programs Ensure activities are done in accordance with MF logistics policy and in a timely manner to ensure the successful implementation of programs; Other duties as assigned by the supervisor to enable and develop MF programs     Key Working Relationships:   Position Reports to:  Protection Coordinator Indirect Reporting: Project Implementation Officer/Unit Manager Other Internal and/or external contacts: Internal: Other MF programs in the field   External: other NGOs Professional Standards All MF staff are required to adhere to the values, vision and mission of the Makhzoumi Foundation and to the Makhzoumi Foundation code of conduct. Knowledge and understanding of GBV Core Concepts, Case Management, familiarity with GBVIMS Awareness of the IASC Guidelines for Gender-based Violence Interventions in Humanitarian Settings Excellent reporting skills   Job Requirements: Education: University degree in social science, social work, psychology, mental health, counselling or relevant field Work Experience: 3 years work experience minimum working in the SGBV field Casework experience is mandatory Management experience mandatory Experience in community mobilization Experience in working in emergencies preferable Experience facilitating training/mentoring Experience in working in a cross cultural environment preferable  Demonstrated Skills and Competencies:  Self-motivation and strong team spirit, dynamic personality and ability to work under pressure, flexibility enjoyment of working in the field, well-developed organizational and planning skills Ability to develop partnerships and use networking skills Excellent interpersonal and communication skills Language Skills:  Fluency in writing and typing in Arabic and English mandatory Certificates or Licenses: Proficient in Word and excel   Working Environment:  Office work and field trips   The tasks and responsibilities defined in this job description are not exhaustive and can evolve depending on the project needs.