Quality Technical Specialist - Tripoli

Summary and Background: The Quality Technical Specialist (QTS) will be in charge of providing clinical and technical mentoring and supervision to the IMC’s partner primary health care centers (PHCCs) in the area to which s/he is assigned. The QTS will work with PHCC staff to ensure all components of care are delivered according to guidelines and protocols informed by Ministry of Public Health and WHO.  S/he plays a key role in helping PHCCs to achieve quality targets by working directly with clinical and administrative staff to implement change and realize improvement goals. Place in the Organization The incumbent of this post is responsible to the Area Manager in the assigned Area and under the technical supervision of the Senior Medical Advisor. Functions and responsibilities Build strong relations with partner PHCCs by conducting regular visits and offering technical support and mentoring to achieve quality improvement. Follow-up on implementation of a basic package of primary health care components at the PHC facilities; guided by the policy and guidelines of the MoPH.  Areas of concern include reproductive health, child health and IMCI, nutrition, communicable disease control and management of non-communicable diseases, etc. Engage directly with physicians at PHCCs, review clinical guidelines and protocols and discuss patient treatment plans where needed Interpret technical and operational guidelines to the PHCC staff and support them in applying these guidelines to specific circumstances within the assigned Area Perform regular quality supervisory visits to supported clinics according to a schedule developed in collaboration with Area Manager and Health Officer(s). Monitor the quality of health services at health clinics and identify gaps and problems according to MoPH standards In collaboration with the PHC facility staff and IMC health officers, identify goals and develop quality improvement plans for the clinic. Track the performance of partner PHCCs towards meeting a set of quality improvement indicators. Where PHCCs are participating in pilot program for pay for performance, evaluate clinics’ monthly performance against defined targets; conducting a range of assurance functions including but not limited to medical record audit, clinical observation, chart review, completion of checklists, etc. Provide feedback on and input into IMC’s quality improvement activities.   Take part in relevant meetings in assigned area including but not limited to health staff meetings, health coordination meetings, meetings with specific implementing partners, and outreach endeavors. and provides initiatives for coordination within the IMC Area team and the implementing partners Provides advice and support on the human resources development of staff at IMC’s partner PHCs, including in-services training Adhere to all of IMC’s policies and procedures, including Code of Conduct and SOPs