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Program Support Officer- Regional

I.              Liaison activities 1.     Humanitarian intelligence and development of activities   Follow up and gather information related to humanitarian response in designed areas or areas where events are reported (relevant reports published, new actors, gaps identified, etc); Map the humanitarian stakeholders and their response in these areas; Identify potential partners at field level in line with HI strategy   2.     Security / Context analysis   Collect, verify and analyze relevant information on the context and security issues Inform the Operations Coordinator of any security issue faced on the field by the partners’ team, keeping a clear report on incidents and location of incidents Follow-up the partners staff’s movements as much as possible, using adapted tools   3.     External representation   Ensure the representation of HI towards external actors with whom operational links are necessary to implement the activities, in close coordination with the Operations Coordinator and when demanded by her/him After clearance of your line manager, represent HI towards organizations identified as potential partners, Represent HI towards organizations already linked with HI by a signed MoU   4.     Reporting   Report any specific problem that may jeopardize the activities and suggest solutions Write minutes of all meetings for capitalization and send to Operations Coordinator Update organizations’ mapping tool.   5.     Translation   Ensure the translation of necessary tools for the operations and documents sent by the partner Ensure an effective translation oral and or written of project documents / meetings from Arabic to English and from English to Arabic. II.            Current projects’ follow-up   By delegation of the Operations coordinator:   a.     General  follow-up Plan and lead weekly meetings with the partner’s focal-point Follow-up the partner team’s work and monitor their work progress plan (weekly basis through the meetings with the focal point) Upon request from the program team, liaise with the partner in order to collect any needed explanation about the project implementation (targets achieved, number of staff recruited / trained, etc.) Report the difficulties reported by team members to the Operations Coordinator   Contractual follow-up Ensure that the partner is complying with the MoU: reporting is made on time, the partner uses the appropriate monitoring tools. Liaise with the partners and follow up if anything is needed/to be modified Report to Operations Coordinator any discrepancy with the MoU.   c.     Need expressed by the partner Centralize all needs identified by the partner and inform the Operations Coordinator accordingly. If HI buys the material from neighboring countries, organize the delivery of the equipment and material from HI to the partner     III.           Projects’ monitoring & evaluation   Follow closely the progress of projects indicators in support to the OP Co general follow up; Data management and compilation related to project activities, databases and beneficiaries breadkdowns in close link with projects managers;
Application Deadline
Salary Range
Unpaid Position
Contract Type
Full Time
Application Submission Guidelines
Requires a Cover Letter?
Yes
Education Degree
High School
Education Degree Details
1. Professional competencies required

 University degree diploma recommended
 Experience with a NGO is an asset, preferably in emergency context
 Knowledge of project cycle management and tools is an asset
 Fluent written and oral English and Arabic are mandatory; French is a plus
 Excellent knowledge of the “Syrian crisis” context
 Excellent knowledge of the areas of intervention

2. Personal competencies required

 Proven networking experience
 Abilities to properly communicate with different kind of audiences (partners, authorities, humanitarian stakeholders, etc.)
 Abilities to work within a team and collaborate
 Capacities to collect information and analyze it
 Motivated, dynamic; able and willing to take initiatives
 Time and work management abilities as well as autonomy
 Open and interested

3. Personal qualities
Abilities to work within a team and collaborate
Abilities to properly communicate
Motivated, dynamic; able and willing to take initiatives
Time and work management abilities as well as autonomy
Rigor and autonomy
Sense of confidentiality

Arabic
Fluent
English
Fluent
French
Basic
Hide guidelines for wrong answers
No