Operations Associate - 3 Months Contract

ORGANIZATIONAL SETTING:    The Operations Department is led by the Deputy Executive Director (DED) of Operations.  The Operations Department is responsible for the Human Resources, Finance, Administration and Information Technology components in HRW’s global offices.  The Operations Administrator falls under the Operations Department and has a counterpart in all of HRW’s established offices. ESENTIAL RESPONSIBILITIES:  Human Resources Act as the local HR representative      and assist with the implementation of HR policies locally.  Deal with general HR queries. Maintain a good understanding and      working knowledge of and compliance with local employment laws. Assist with the recruitment,      on-boarding and departure of local staff, fellows, consultants and      interns. Administer local staff contracts,      extension, terminations, exit checklists and translations. Administer and process local      employee payroll, pensions, health benefits and insurance. Assist with updating the local      Employee handbook with changes in local laws. Liaise and assist HR staff in      headquarters with legal and HR audit issues locally. Liaise with local government      offices, insurance and pension providers and other HR service providers. Research and assist with      immigration, visas and relocation of employees. Maintain a unified filing system      and attendance management database.  Finance Act as the local Finance      representative and assist with the implementation of Finance policies      locally.  Manage the bank accounts and cash      flows. Draw up, plan and monitor the      office budget. Record all monthly financial      activity into the organization’s financial system. Process financial transactions,      including payroll, pensions, monthly bill payments, expense reimbursements      and disbursements. Run internal and external financial      reports. Process and track revenue      transactions. Work with financial service vendors      such as auditors, accountants and governmental tax offices. Handle issues in relation to HRW’s      legal, branch and charitable status.        Facilities and Administration Maintain the smooth and effective functioning of the office. Handle general office maintenance and facilities issues. Provide the highest levels of responsiveness and service delivery to staff. Liaise with the premises landlord. Deal with suppliers and providers and negotiate commercial and services contracts in a cost effective manner. Oversee office moves, configuration and space sourcing. Assist with travel arrangements and follow-up. Answer general post, email and telephone enquiries. Coordinate office social events and related logistics. 10. Maintain office security and protocols. 11. Ensure office safety standards are in compliance with local regulations.   Information Technology Liaise with the IT/helpdesk to      troubleshoot computer problems and back up and update network files as      necessary; Liaise with the IT or local phone      service and internet provider to troubleshoot phone and internet problems.     QUALIFICATIONS:   Education:  A bachelor’s degree or equivalent in business administration, nonprofit management, human resources, international relations or a related field is required. Languages: Proficient in English and Arabic  Experience:  Minimum three years of operations or administrative experience in a demanding and fast paced environment, preferably in a multinational organization.  Experience in nonprofit management, human resources, finance or IT is highly desirable.   Related Skills and Knowledge:    Excellent      organizational, administrative, financial and analytical skills are      required.   Excellent      interpersonal, leadership and management skills.   Ability      to function under pressure, prioritize competing demands with minimal      supervision and handle numerous tasks simultaneously.   Demonstrated ability to work successfully with a team of      talented professionals in multiple global locations.   Proven      track record of taking initiative and problem solving.   Excellent      written and spoken skills in English and [local language] are required.   Experience      with finance, human resources or development databases is highly      desirable.   Demonstrated      ability to work well both independently as well as part of a team.   Good      judgment, discretion and the ability to maintain confidentiality are      essential.