Human Resources Representative

Job Purpose

The Human Resources Representative assists with the administration of the day-to-day operations of the human resources functions and duties.

Areas of Contribution & Related Accountabilities

Administrative Involvement:

The jobholder responsibilities in this area include but are not limited to:

• Process, verify, and maintain personnel-related documentation, including recruitment, training, grievances, performance evaluations, and employee leaves of absence as well as all related databases.
• Prepare all employee-related letters, internal memos, visa support letters, recommendations, and other correspondence and documentation as needed.
• Maintain and update organizational human resources documents, such as organizational charts, employee handbooks, directories, and performance evaluation forms.
• Complete termination paperwork and assist with exit interviews.

Recruitment Involvement:

The jobholder responsibilities in this area include but are not limited to:

• Post vacancy announcements and organize resumes and job applications.
• Screen CVs as per ARM guidelines and job requirements.
• Schedule job interviews and conduct first interviews to ensure that appropriate selection and the recruitment procedures are followed in an effective and efficient manner.
• Select qualified job applicants to refer them to managers and make hiring recommendations when appropriate.
• Ensure background and reference checks are completed.
• Prepare employment contracts and necessary paperwork.
• Contact unsuccessful candidates to inform about hiring results.
• Prepare and set up for new employee orientation (setting up a designated workstation, email address, keys, etc.)
• Explain company personnel policies, benefits, procedures, schedules, and values to employees or job applicants

Performance Management Involvement:

The jobholder responsibilities in this area include but are not limited to:

• Follow-up with both employees and direct supervisors on review dates and forms in order to ensure that all procedural requirements are fulfilled.
• Provide assistance by answering all enquiries regarding the process to guarantee conformity and consistency.
• Collect, process and share results with the Directors confidentially
• Coordinate and schedule meetings with each staff member and the direct supervisor to discuss the results and ensure their fairness.

Personnel Involvement:

The jobholder responsibilities in this area include but are not limited to:

• Monitor the daily attendance of employees in all MCCs.
• Update and maintains payroll records and amendments list to support payroll preparation.
• Maintain leave, sickness and overtime reports.
• Assist with month-end consolidation of payroll.
• Prepare the NSSF registration/termination forms and documents of all employees.
• Prepare NSSF family declarations of employees.
• Prepare tax declaration forms with accountant and auditor.

General HR Tasks:

The jobholder responsibilities in this area include but are not limited to:

• Participate and assist in research related to HR issues, according to requirements of management ensuring enhancement of information to support decision-making.
• Staying up-to-date on best practices and adapting internal procedures accordingly.
• Assist in providing specific HR guidance for ARM/MCC team to ensure proper compliance with and application of HR-related services.

Communications & Work Relationships

Internal Communication

• Regular contact with all Coordinators, Assistant Coordinators, and Directors
• Occasional contact with all other staff
• Regular contact with Financial and Procurement Officer
• Regular contact with Executive Director

External Communication

• Occasional contact with Ministry of Finance
• Occasional contact with job candidates
• Occasional contact with auditor

Framework, Boundaries, and Decision Making Authority

The jobholder suggests possible solutions to support the organization’s activities to the Executive Director for final decision-making and necessary actions.

Knowledge, Skills and Abilities

• Bachelor’s degree in Business Management, Human Resource Management, or a related field
• Very good command of English & Arabic
• Good Microsoft Office Skills
• Very Good organizational, time management, communication and interpersonal skills