IT/Data Entry Assistant

Solidarités International is a French humanitarian organization present in Lebanon since March 2013. The mission aim to improve the living conditions of Syrian refugees in northern Lebanon and to reduce the health risks that they are facing in the following regions: Tripoli 5 districts (Minieh-Denniyeh, Zgharta, Batroun, Koura, Becharre), Akkar and Bekaa.

MISSION

Goal/purpose:

The IT & Data Entry Assistant will be responsible for:

• Follow up the operation and maintenance of IT equipment/ servers in the base
• Data entry and follow up of SI online data management.
• Communication with internal and external stakeholders.

List of main activities

IT Management

IT & Data Entry Assistant will be fully responsible for the operation and maintenance of SI server and network.

• Deal with requests from users and provide them with technical support ;
• Regular check that network is working ;
• Organize supply of consumable (Printer cartridges, toner, etc. ) ;
• Configure E-mail address for staff ;
• Installs permitted software.

Maintenance of equipment

• Ensure effective use and maintenance of SI  IT  equipment such as Laptops, desktops, printers, copiers, NAS etc ;
• Analysis of new requirements and the cost efficiency of existing  systems;
• Carry out regular physical inventories of mission IT equipment every three months;
• Ensure correct use of IT equipment;
• Installs and repairs hardware and peripherals.

Data entry:

IT & Data Entry Assistant will be fully responsible for the data entry on SI internal server.

• Using the excel sheets from different departments, update the online server.
• Coordination with the IM coordinator to ensure that that templates and data are up to date.
• Support the logistic team in contractors follow up tools.
• Produce data reports when requested
• Manage ODK/KOBO SI servers
• Compile excel data from different department when requested.

Communication:

IT & Data Entry Assistant will be fully responsible to communicate on SI achievements with the community stakeholders and with the SI bases.

• Communicate with the departments to gather potential stories to cover.
• Data communication with the communication manager for the newsletter and other uses
• Participate in the visibility design/needs
• Assist in the organization of events
• Take/collect photos for archiving and communication purposes.
• Communication with visitors/complainers in the office.

RESPONSIBILITIES AND ACTIVITIES OF IT & DATA ENTRY ASSISTANT DESCRIBED IN THIS JOB DESCRIPTION ARE NOT EXHAUSTIVE AND CAN EVOLVE ACCORDING TO PROJECT NEEDS

Requirements :

• Excellent knowledge in server management/ maintenance of IT Equipment.
• Proficiency in Microsoft office and online data management system.
• Excellent communication and reporting skills.
• Very good English

ORG CHART POSITION (reporting and functional relationships)

Line Manager: Field Coordinator

Line Report (on base): -

Functional Manager: -

Functional Report: -