Responsibilities
The position holder is responsible for
maintaining good communication flow between the programmes and admin team and the cluster coordinator
preparing and organizing information materials for meetings
managing and updating calendar and appointments
ensuring that tasks are carried out smoothly within the assigned area of responsibility
performing all daily duties in the assigned area of responsibility
liaising with customers in a service-oriented manner on behalf of the country office
maintaining a helpful attitude to customers, ensuring that the office creates a professional impression
Job description will be further amended throughout the contract period.
In this context, the position holder fulfils the following tasks:
Tasks
Secretariat work and administration services
The position holder
coordinates the Cluster Coordinator daily schedule, including transportation and provides personal assistance per request
supports the Cluster Coordinator in travel arrangements, hotel reservations and travel settlements sheets
answers, reviews, forwards and/or takes calls
replies and looks after correspondence
photocopies and scans documents as needed
participates in internal and external (team) meetings and workshops and assists with documentation
manages and updates calendar and appointments
translates and interprets when needed (Arabic/English)
organizes events for regional projects with no admin staff in the country when needed in coordination with PR Officer
prepares info-kits for visitors in coordination with PR Officer
assists in the arrangements for general team building measures
coordinates and assists in preparation of visitor/ mission programmes and schedules and visitor’s plans.
Other duties
The position holder
performs other duties and tasks at the request of management
regularly checks the changes in GIZ Orientation and Regulations Tool (O+R) in relation to field of work
reports all problems and failure of compliance without delay to direct superior
C. Required qualifications, competences and experience
Formal Education
University Degree, in public administration, business executive certification, communication and public affairs, languages, translations or similar
Professional Experience
at least 3 years of professional experience in similar position, preferably in development cooperation or international organization
broad experience in administration
broad experience in supporting missions, scheduling, appointment, customer services, internal communication
experience in handling travel arrangements, including hotel and lodging, preparation of meetings/workshop and events
Other Knowledge, additional competences
excellent communication and cooperation skills
outgoing, constructive, positive attitude
team player/ability to cooperate with others
dedication/commitment, reliable
ability to perform well under pressure
good working knowledge of ICT technologies (related software, phone, fax, email, the internet) and computer applications (e.g. MS Office)
language skills: Fluent spoken and written skills in English, Arabic, German Language is a plus
ability to cope with dynamic situation of cooperation system in development field
experience and ability to deal with unexpected challenges