Receptionist/Admin

Major Responsibilities:

• Handle internal and external phone calls
• Receive and deal with refugees in a pleasant manner
• Coordinate with Social workers to book appointments for new refugees
• Screen and sort curriculum vitae for new applicants
• Follow-up on new lists as needed
• Provide administrative support when needed to ensure that unit operations are maintained in an effective, up to date and accurate manner
• Execute Data Entry related to beneficiaries and other
• Organize daily and weekly schedules of the unit

Other

Key Working Relationships:

Position Reports to:  Administrative Supervisor
Indirect Reporting: Unit Manager, Unit Support, Coordinators
Other Internal and/or external contacts

Internal: MF-RHSU Staff

External: MF Staff and beneficiaries

Job Requirements:

Qualifications:

• High School degree or equivalent experience in a discipline relevant to receptionist and administrative work
• One to two years’ experience in administrative work or a relevant field

Demonstrated Skills and Competencies: 

• Computer literacy with demonstrated experience in utilization of software/databases, Microsoft Office, Excel in particular
• Excellent interpersonal, networking, communication, negotiation and facilitation skills
• A demonstrated commitment to working in a client-centered environment
• Experience working in and an understanding of the nonprofit sector and/or an association setting preferred
• Good understanding of the project cycle and team work
• Demonstrated ability to work in a multicultural environment, prioritize tasks, meet deadlines, and ensure high quality work
• Emotional maturity and agility in working in a fast-paced environment
• Flexibility, positive approach, willingness to take on a range of tasks to support team activities
• Demonstrated understanding of emergency response activities
• Experience working on donor-funded projects is highly desirable
• Strong sense of personal integrity and understanding of confidentiality and ethics