ICT Logistic Officer

General objective of the job

 

The ICT and Logistics is responsible for the management, maintenance and development of all ICT equipment. S/he delivers technical ICT advice and support for curriculum related activities.

S/he acts as a logistics focal point.

 

Position in the organisation

 

The ICT and Logistics Officer is part of the Operations Department reporting to the Operations Support Manager.

S/he does not manage staff.

 

Result areas

 

Providing ICT support

 

• Assists in planning and implementing changes to elements of the ICT service;
• Sets up equipment such as laptops, data projectors, interactive whiteboards, sound systems and other specialist ICT equipment, ensuring that systems are ready for use and operating correctly;
• Installs new software and hardware;
• Supervises ICT related issues in the office and provides Technical ICT Support;
• Works to and give guidance to others on the ICT acceptable use policy;
• Performs basic diagnostic routines for Server & Network;
• Checks broadband connectivity is maintained;
• Detects, diagnose and resolve most PC, printer and peripheral device faults;
• Introduces and trains staff on SharePoint;
• Coordinates with the HR to provide laptops, IDs and emails for new staff;

 

Result: ICT technical support is given to staff in such a way that issues are resolved at all times.

 

 

Handling Procurement

 

• Identifies possible suppliers to fulfill the planned procurement, based on the needs and programs locations, ensuring the widest realistic openness of competition, and documents the process;
• Implements and maintains War child Holland internal procurement procedures for the projects, with records kept for a full audit trail standard under both War Child Holland and donor regulations;
• Liaises and co-ordinates with all relevant departments and partners regarding requisitions;
• Follows up on delivery of goods and keeps all parties fully informed of any changes;
• Ensures necessary authorizations / approvals are always obtained;
• Executes the purchase and delivery of appropriate supplies in a timely and cost effective manner;
• Maintains an up‐to‐date inventory of ICT software and supplies to secure best value for goods and services;
• Ensures routine safety checks, including electrical tests, are carried out and appropriate records maintained; 
• Coordinates warranty, maintenance and insurance claims for all Assets/Inventory Items;
• Builds and maintains good professional working relationship with suppliers;
• Supports staff in charge of procurement in all Field/Project offices to fulfill their roles and responsibilities by providing guidance, information and training;

 

Result: Procurement activities for all projects are done on time in such a matter that WCH procedures and donor regulations are followed.

 

 

 

Knowledge and Experience

 

Relevant academic background (IT, Computer Science, Business…)

Minimum of 2 years of relevant experience in a similar position;

 

Skills and Competencies

 

Knowledge of program development, logistics and administration;

Planning, analytical and organizational capabilities;

Strong planning and organizing skills to handle many tasks with deadlines;
Fluent English and Arabic;

Advanced computer skills;

Team player;

Result focused and cost-conscious;

Ability to work independently as well as cooperatively with team members;
 

 

“Commitment to the vision and goals of War Child Holland in Lebanon, including adherence to the Child Safety Policy, is essential”