Receptionist

Skills required:

• Computer skills (MS Office)
• Good communications and interpersonal skills
• Ability to work quickly and flexibly
• Demonstrates organizational skills and pays attention to details.
• Respects visitors
• Respects the organization’s confidentiality
• Ability to work in a multicultural context as a flexible and respectful team player.

The receptionist will perform the following tasks:

• Receive, screen, and assist visitors and persons of concern, and direct them to the appropriate staff member / Department / Office.
• Takes messages and provides general information, understanding the importance and the confidentiality of the issues treated.
• Manages appointments over the phone, and in person.
• Manages transportation fees.
• Perform the required data entry.
• Identifies and prioritize vulnerable cases.
• Acts as support to the security focal point.
• Insures the reception area and always presents a welcoming and professional image of the center.
• Maintains accurate and complete hard copy / data entry system records
• Performs any other necessary duties asked by the supervisor / senior management in order to meet the internal and external levels of the services presented at the center.