Consultancy_Facilitation of Design Thinking Workshop

Terms of Reference National Consultancy

in Lebanon

 

Project:                                               QUDRA - Resilience for Syrian refugees, IDPs and host communities in response to the Syrian and Iraqi crises

Assignment:                                       Facilitation of Design Thinking process during the Madad Lab II on Youth and Digital Innovation

Job Category:                                      Short-term Consultancy

Duration and Period of Assignment: up to 35 hours during the period of up to 3 weeks

Start of Assignment:                           as soon as possible

Language:                                            Arabic & English

Location:                                             Lebanon, preferable Beirut or Tripoli

 

Context

 

Qudra is a multi-donor action financed by EU Regional Trust Fund MADAD and the German Federal Ministry for Economic Cooperation and Development (BMZ) that implements its actions on behalf of the European Union and German Federal Ministry for Economic Development and Cooperation (BMZ). Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) is a leading implementing agency of the action in cooperation with Expertise France (EF) and with the Spanish Agency for International Development Cooperation (AECID). All three agencies endeavor to achieve a coherent concept and implementation in order to contribute to a European solution to the on-going refugee crisis. QUDRA Programme addresses the Syrian refugee crisis and aims to mitigate its destabilizing impact in Turkey, Jordan, Lebanon and Iraq. The objective of the Programme is to support vulnerable populations both in the host communities and the Syrian refugees in these countries.

To achieve the objective to build the resilience of host communities, refugees and displaced persons, the programme offers its support through the following five specific objectives: 1) improving school infrastructure and access to extracurricular activities (e.g. sports); 2) expanding and improving basic vocational skills; 3) strengthening social cohesion through community-based services; 4) building the capacities of the local administrations; 5) and promoting dialogue and exchange of experience between refugees and host communities, with a focus on social relations.

Background to the Assignment

 

Building on the exchange of experience and shared learning across borders, Qudra brings refugees, displaced persons, host communities and other regional and European stakeholders together around the table to define new options for action and prospects for the future. This type of participatory approach, involving all stakeholders, has an essential role to play in developing strategies and measures for an appropriate response to the region’s refugee crisis. ‘Madad Labs’ provide a forum for these encounters: here, refugees and other stakeholders work together to identify key issues and problems and, on this basis, to develop potential solutions and initiatives.

 

Specific objective 5 (SO5) aims at providing opportunities to give a voice to refugees, IDPs and host community members. The module links the other four modules of the programme across the region and accentuates the quality and added value of Qudra as a regional programme. SO5 5 will engage stakeholders and beneficiaries involved in modules 1-4 in a participatory and empowering way. It also operates as a service provider for the other modules by identifying outstanding personalities and leaders that could play an important role in the context of the programme. Finally, it offers other modules relevant information and research results. Madad Labs provide a safe space for facilitated and action-oriented dialogue and innovation, involving a diverse group of stakeholders and participants. At the end of each lab, participants have improved intergroup relations and defined mechanisms for collaboration on vital issues and concerns, which they should also take back into their communities and/or employer organizations. Participants will include representatives from host communities, local administrations, religious leaders, refugees and IDPs and other relevant representatives in a given location.

 

Objective of the Assignment

Moduel 5 Qudra’s ‘Facilitating Dialogue and Dissemination’ module, EU Madad Innovation Labs provide an inclusive framework for national and regional exchange and learning, in which participants from Jordan, Lebanon, North Iraq/KRI and Turkey are trained over the course of four months to jointly develop innovative solutions to challenges in their communities that are related to the Syrian and Iraqi crises. Acknowledging the approach of “for Youth by Youth” and the increasing importance of digital applications permeating all areas of life – and the opportunities the latter offer, the next round of EU Madad Innovation Labs will focus on Youth and Digital Innovation.

 

An integral part of the EU Madad Innovation Labs is consultation and exchange with and between relevant stakeholders with a twofold objective of creating a safe space for dialogue and mutual learning, and fostering and facilitating sustainable innovation.

The Youth and Digital Innovation Lab will:

Bring together young people and a range of stakeholders to stimulate cross-border dialogue and collaboration, under the guiding question: “How can young people from refugee, IDP and host communities tackle their problems using digital innovations?”

Support youth in identifying challenges linked to the Syrian and Iraqi crises, and in jointly designing innovative solutions (prototypes) that benefit their communities, while building on digital technology and design thinking methods.

 

Tentative timeline of the EU Madad Innovation Lab II on Youth and Digital Innovation

No.

Event

Date

Details

01

Recruitment Process

28.03. – 13.04.2018

Adaption of application format, Launch of application and Selection process of 30 participants

02

1st National Meeting

16. – 18.04.

Getting to know the Madad Labs
Getting to know the Qudra team
Teambuilding in group of 30 people and in small groups up to 5 people
MoU
Identification of community problems

03

2nd National Meeting

23. – 27.04.; 02. – 04.05.

Design Thinking Workshop

04

3rd National Meeting

07. & 08.05.

Training on Website and Application Development Tools

05

1st Regional Meeting

Week 07. – 11.05.

Exchange about identified problems and prototypes

06

4th National meeting

18. – 22.06.2018

Training on presentation skills / pitching
Training on basic skills of project planning and calculation

07

2nd Regional meeting

Week 25. – 29.06.2018

Pitching of prototype-idea

08

Follow-up Meeting I

Beginning of July

Follow-up Prototype and Funding process (1 day)
Training on Social Entrepreneurship (Facilitated by a consultant) (1-2 day

09

Follow-up Meeting II

Mid / End July

Follow-up Prototype and Funding process
Market of possibilities with Stakeholders (2 days)

 

 

Scope of Work

The facilitator moderates a 5 to 8-day workshop in Design Thinking and accompanies the 20 to 30 participants during their design thinking, innovation and prototyping process. The group will be working in 5 to 6 subgroups. The Design and timeline will be designed in strong cooperation with the Qudra SO5 Advisor as well as with the external facilitator of the EU Madad Innovation Lab II on Youth and Digital Innovation in Lebanon.

4.1     Facilitation of Design Thinking process from 5 to 8 days

According to the in advance appointed agenda the facilitator designs the programme and methods of the design thinking workshop and facilitates a 5 to 8 days long session. The facilitator prepares the agenda and its content in strong coordination with the Qudra SO5 Advisor and external experts giving trainings / inputs during the process. The agenda of the meetings will be shared in advance but is flexible and can be adjusted regarding the needs of the participants.

4.2     Documentation of the Design Thinking process

During and after the design thinking workshop the facilitator documents the process in a user-friendly way in English and if needed in Arabic and makes it available to the participants.

 

Timeframe, volume, deliverables and reporting

5.1       Timeframe and volume

No.

Event

Estimated Date

01

Preparation of Design Thinking Process regarding the participants of the EU Madad Innovation Lab on Youth and Digital Innovation (estimated time: 2 x 8 hours)

16. – 22.04.18

02

Facilitation of Design Thinking Workshop (estimated time: 5 – 8 x 4 – 5 hours)

23.04. – 04.05.18

03

User-friendly Documentation of Workshop in English and Arabic & Mentorship in the follow-up (estimated time 1 x 8 hours)

07. – 11.05.18

 

5.2.      Deliverables

Outlines / Agendas of the Design Thinking Workshop in advance

Documentation of Design Thinking Workshop in English and Arabic

5.3       Reporting

The consultant entity will report to Qudra SO5 team Lebanon

The consultant entity will work closely with the Qudra S05 team Lebanon

 

Profile of consultant

Education:

Advanced university degree (Master Degree or above) in social sciences, or other relevant disciplines

Experience:

At least 5-7 years of experience in facilitation / moderation of complex dialogue formats and innovative processes in the region

At least 5 years of experience in facilitation of Design Thinking workshops with heterogeneous and divers groups, preferable between refugees and host communities in Lebanon

At least 5 years of experience in social innovation with focus on digital solutions

Knowledge and work experience of working with refugees and host communities in Lebanon

Deep knowledge and application of a Do-No-Harm approach

Commitment to respecting deadlines and the delivery of outputs within the agreed time-frame

Understanding of the Qudra Programme and the EU Madad Innovation Lab activity

In depth understanding of regional context regarding the Syrian refugee crisis

Language requirements:

Fluency of English and Arabic language is required

 

Application Process

 

Please send your technical and financial breakdown and a timeline based on the requirements of the ToR by mail to info-lebanon@giz.de

Subject of the mail: “Consultancy Qudra SO5 | Madad Lab II on Youth and Digital Innovation | Facilitation of Design Thinking Workshop”

Deadline is Saturday April 7, 2018

Note: any change to this ToR which might be proposed by the consultant or the beneficiary must be discussed and agreed with the contracting authority (GIZ).