Facilitation of EU Madad Innovation Lab & Teambuilding

Terms of Reference National Consultancy

in Lebanon

 

Project:                                               QUDRA - Resilience for Syrian refugees, IDPs and host communities in response to the Syrian and Iraqi crises

Assignment:                                       Facilitation of Madad Lab II on Youth and Digital Innovation & Teambuilding

Job Category:                                      Short-term Consultancy

Duration and Period of Assignment: up to 160 hours during the period of up to 4 months (including preparation and follow-up)

Start of Assignment:                           as soon as possible

Language:                                            Arabic & English

Location:                                             Lebanon, preferable Beirut or Tripoli

 

Context

 

Qudra is a multi-donor action financed by EU Regional Trust Fund MADAD and the German Federal Ministry for Economic Cooperation and Development (BMZ) that implements its actions on behalf of the European Union and German Federal Ministry for Economic Development and Cooperation (BMZ). Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) is a leading implementing agency of the action in cooperation with Expertise France (EF) and with the Spanish Agency for International Development Cooperation (AECID). All three agencies endeavor to achieve a coherent concept and implementation in order to contribute to a European solution to the on-going refugee crisis. QUDRA Programme addresses the Syrian refugee crisis and aims to mitigate its destabilizing impact in Turkey, Jordan, Lebanon and Iraq. The objective of the Programme is to support vulnerable populations both in the host communities and the Syrian refugees in these countries.

To achieve the objective to build the resilience of host communities, refugees and displaced persons, the programme offers its support through the following five specific objectives: 1) improving school infrastructure and access to extracurricular activities (e.g. sports); 2) expanding and improving basic vocational skills; 3) strengthening social cohesion through community-based services; 4) building the capacities of the local administrations; 5) and promoting dialogue and exchange of experience between refugees and host communities, with a focus on social relations.

Background to the Assignment

 

Building on the exchange of experience and shared learning across borders, Qudra brings refugees, displaced persons, host communities and other regional and European stakeholders together around the table to define new options for action and prospects for the future. This type of participatory approach, involving all stakeholders, has an essential role to play in developing strategies and measures for an appropriate response to the region’s refugee crisis. ‘Madad Labs’ provide a forum for these encounters: here, refugees and other stakeholders work together to identify key issues and problems and, on this basis, to develop potential solutions and initiatives.

 

Specific objective 5 (SO5) aims at providing opportunities to give a voice to refugees, IDPs and host community members. The module links the other four modules of the programme across the region and accentuates the quality and added value of Qudra as a regional programme. SO5 5 will engage stakeholders and beneficiaries involved in modules 1-4 in a participatory and empowering way. It also operates as a service provider for the other modules by identifying outstanding personalities and leaders that could play an important role in the context of the programme. Finally, it offers other modules relevant information and research results. Madad Labs provide a safe space for facilitated and action-oriented dialogue and innovation, involving a diverse group of stakeholders and participants. At the end of each lab, participants have improved intergroup relations and defined mechanisms for collaboration on vital issues and concerns, which they should also take back into their communities and/or employer organizations. Participants will include representatives from host communities, local administrations, religious leaders, refugees and IDPs and other relevant representatives in a given location.

 

Objective of the Assignment

Moduel 5 Qudra’s ‘Facilitating Dialogue and Dissemination’ module, EU Madad Innovation Labs provide an inclusive framework for national and regional exchange and learning, in which participants from Jordan, Lebanon, North Iraq/KRI and Turkey are trained over the course of four months to jointly develop innovative solutions to challenges in their communities that are related to the Syrian and Iraqi crises. Acknowledging the approach of “for Youth by Youth” and the increasing importance of digital applications permeating all areas of life – and the opportunities the latter offer, the next round of EU Madad Innovation Labs will focus on Youth and Digital Innovation

 

An integral part of the EU Madad Innovation Labs is consultation and exchange with and between relevant stakeholders with a twofold objective of creating a safe space for dialogue and mutual learning, and fostering and facilitating sustainable innovation.

The Youth and Digital Innovation Lab will:

Bring together young people and a range of stakeholders to stimulate cross-border dialogue and collaboration, under the guiding question: “How can young people from refugee, IDP and host communities tackle their problems using digital innovations?”

Support youth in identifying challenges linked to the Syrian and Iraqi crises, and in jointly designing innovative solutions (prototypes) that benefit their communities, while building on digital technology and design thinking methods.

 

Scope of Work

The facilitator of the Madad EU Innovation Lab II on Youth and Digital Innovation moderates and accompanies the before outlined Lab-meetings from mid-April to end of July 2018. He/she moderates the process, reflects on the different steps of the process and puts them in the larger frame of social innovation and problem solution of community challenges in the region. At the beginning of the process, the facilitator will facilitate sessions on teambuilding and problem identification which will prepare the group for the upcoming process. The facilitator operates in strong coordination and arrangement with the Qudra SO5 Advisor.

4.1     Design and preparation of the agenda and contents of the different Lab-meetings taking place from mid-April to end of July

According to the in advance appointed agenda the facilitator designs the programme and methods of each workshop and facilitates the sessions of the EU Madad Innovation Labs on Youth and Digital Innovation. The facilitator prepares the agenda and its content in strong coordination with the Qudra SO5 Advisor and external experts giving trainings / inputs during the process. The agenda of the meetings will be shared with the respective people in advance but is flexible and can be adjusted regarding the needs of the participants.

4.2     Facilitation of the Lab-meetings

The facilitator moderates the Lab-meetings in coordination with the Qudra SO5 Advisor and external experts giving trainings during the process. After the trainings, the facilitator reflects together with the participants of the Lab and gives the discussions a larger regional frame and context.

 

 

4.3.    Teambuilding for Lab participants

During the Kick-Off Workshop, the facilitators aims at forming a Lab team as a whole. In a second step he focuses on fostering a group dynamic and teambuilding process in the subgroups. He/She facilitates the process of defining problems currently challenging communities of Lebanese and Syrian refugees in Lebanon. At the end of the three days, sub-groups have been formed and challenges identified.

4.4.    Documentation of the Lab-meetings in a user-friendly way

The facilitator documents the Lab-meetings in a user-friendly way in strong cooperation with the external experts in English and if needed in Arabic.

 

Timeframe, volume, deliverables and reporting

5.1       Timeframe and volume

The application, outreach and selection process should be completed by April 13, 2018.

No.

Event

Date

Details

Timeframe

01

1st National Meeting

16. – 18.04. (Alternative 18. – 20.04.)

Getting to know the Madad Labs
Getting to know the Qudra team
Teambuilding in group of 30 people and in small groups up to 5 people
MoU
Identification of community problems

Facilitation of 3 x 5 hours

02

2nd National Meeting

23. – 27.04.; 02. – 04.05.

Design Thinking (facilitated by externa expert)

Support in moderation of the sessions of external expert and reflection with group 8 x 5 hours

03

3rd National Meeting

07. & 08.05.

Training on Website and Application Development Tools (facilitated by external expert)

Moderation and support in documentation of 2 x 4 hours

04

1st Regional Meeting

Week 07. – 11.05.

Exchange about identified challenges and prototype-ideas

 

05

4th National meeting

18. – 22.06.2018

Training on presentation skills / pitching (facilitated by external expert)
Training on basic skills of project planning and calculation (facilitated by external expert)

Moderation of session of external experts 5 x 5 hours

06

2nd Regional meeting

Week 25. – 29.06.2018 (tbc)

Pitching of prototype-ideas

 

07

Follow-up Meeting I

Beginning of July

Follow-up Prototype and Funding process (1 day)
Training on Social Entrepreneurship (facilitated by external expert) (1-2 days)

Facilitation of Follow-up process and moderation during Training on Social Entrepreneurship 3 x 5 hours

08

Follow-up Meeting II

Mid / End July

Follow-up Prototype and Funding process (2 days)
Market of possibilities with Stakeholders (2 days)

Facilitation of Follow-up process and moderation of market of possibilities 4 x 5 hours

 

5.2.      Deliverables

Outlines / Agendas of moderation / facilitation of Lab-meetings

Documentation of Lab-meetings in a user-friendly way in English and if needed in Arabic

 

 

5.3       Reporting

The consultant entity will report to Qudra SO5 team Lebanon

The consultant entity will work closely with the Qudra S05 team Lebanon

 

Profile of consultant

Education:

Advanced university degree (Master Degree or above) in social sciences, or other relevant disciplines

Experience:

At least 5-7 years of experience in facilitation / moderation complex dialogue formats and innovative processes in the region

At least 5-7 years of experience in moderation / facilitation of complex dialogue formats

At least 4 years of experience in developing processes, concept notes and project documents is essential.

Experience in facilitating teambuilding processes in heterogenous and diverse groups, preferable between refugees and host communities in Lebanon

Knowledge and work experience of working with refugees and host communities in Lebanon

Deep knowledge and application of a Do-No-Harm approach

Commitment to respecting deadlines and the delivery of outputs within the agreed time-frame

Understanding of the Qudra Programme and the EU Madad Innovation Lab activity

In depth understanding of regional context regarding the Syrian refugee crisis

Language requirements:

Fluency of English and Arabic language is required

 

 

Application Process

 

Please send your technical the financial breakdown and a timeline based on the requirements of the ToR by mail to info-lebanon@giz.de

Subject of the mail: “Consultancy Qudra SO5 | Facilitation of Madad Lab II on Youth and Digital Innovation | Teambuilding”

Deadline is  April 7, 2018

Note: any change to this ToR which might be proposed by the consultant or the beneficiary must be discussed and agreed with the contracting authority (GIZ).