Communication Officer

General Objectives & Tasks :

1- Oversee all company’s social media accounts management:

• Develop an optimal posting schedule, considering web traffic and customer engagement metrics.
• Set and implement social media and communication campaigns to align with marketing strategies.
• Provide engaging text, image and video content for social media accounts.

2- Build relationships with customers:

• Respond to comments and customer queries in a timely manner.
• Report online reviews and feedback from customers and social media followers to the direct supervisor.

3- Build and enhance public relations and networks:

• Participate in events to build community and boost brand awareness.
• Stay up-to-date with changes in all social platforms ensuring maximum effectiveness

4- Develop Marketing department and its activities:

• Write marketing communications material
• Plan content and write copy for publications such as product brochures, sales leaflets, corporate brochures, annual reports for shareholders, newsletters and customer magazines.

Position Requirements:

Skill set and competencies:

• Excellent verbal communication skills
• Excellent writing skills and content writing
• Hands on experience with social media management for brands
• Attention to detail and ability to multitask
• Excellent Interpersonal Skills
• Creativity
• Tactful and diplomatic with customers or followers
• Full understanding of arcenciel’s culture, mission and values

Working schedule: Monday till Friday from 9 am till 5 pm