Protection Assistant – G4 – QOB019 – UNOPS Contract

The Protection Assistant reports to the Assistant Protection Officer in the UNHCR Field Office in Qobayat.  The incumbent's main task is to coordinate and provide daily support to the counselling and housing attestation issuance at the UNHCR information desk in Qobayat. Furthermore, the Protection Assistant provides functional and administrative support to the Protection Unit on protection related liaison, correspondence, monitoring, case management and reporting activities.  

The Protection Assistant supports the protection unit in designing a comprehensive protection strategy and in providing quality, timely and effective protection responses to persons of concern. He/she will be expected to liaise externally with local authorities and partners on correspondence and/or protection issues as guided by the supervisor.

The Protection Assistant also facilitates the involvement of persons of concern with the Office in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners.  

2.2 FUNCTIONAL STATEMENT. Describe the accountabilities, responsibilities and authorities associated with the position.

Accountability (key results that will be achieved)

• The protection of populations of concern is met through the application of International and National Law, relevant UN/UNHCR protection standards and IASC principles.
• Protection activities are guided by the UNHCR country protection strategy.
• The participation of persons of concern is facilitated through supporting participatory, rights and community based approaches.

Responsibility (process and functions undertaken to achieve results)

• Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct.
• Observe and respect protection related Standard Operating Procedures (SOPs).
• Provide functional and administrative support in all protection related AGD based programming with implementing and operational partners.
• Provide functional and administrative support in implementing participatory approaches, needs assessments, monitoring, reporting and case management. 
• Facilitate liaison with competent authorities for the issuance of personal and other relevant documents.
• Assist in drafting reports, routine correspondence, updating relevant databases and compiling statistics for the protection unit/section.

Authority (decisions made in executing responsibilities and to achieve results)

• Select persons of concern for preliminary interviews and decide which relevant information to share.
• Enforce integrity in the delivery of protection services by local implementing partners.

2.4 ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED.  Define the educational background, the relevant job experience and the language(s) that are essential to perform the work of the position.

• Education: Completion of  secondary school.  Additional Training courses in protection related issues required.
• Job experience: relevant to the function: 2 years.
• Fluency in English and working knowledge of another relevant UN language or local language.

2.5 DESIRABLE QUALIFICATIONS & COMPETENCIES.  Describe any experience or knowledge that would be an asset, such as: UNHCR Learning Programmes, other training, additional languages, Field/HQs experience, etc.

• Knowledge of another official UN language(s) an asset.
• Good computer skills.