Plans and manages the Field’s direct Relief programmes including the special hardship programme. In particular:
Advises CFRSSP on operational and administrative matters related to Relief Services Programme;
Ensures that refugee admission to these programmes is based on need and in conformity with prescribed criteria;
Supervises, as appropriate, the assessment of needs of client families;
Monitors the delivery of appropriate assistance to identified families;
Ensures that cash assistance to meet emergency needs is effectively managed and delivered in timely fashion;
Coordinates with the Procurement and Logistics Department and the Finance Department in the planning and delivery of food aid, cash subsidy and follow-up controls;
In coordination with the Engineering and Construction Department, organizes the shelter rehabilitation programme in accordance with established priorities;
Ensures that the Relief Services Division staff are sufficiently trained to perform their functions, conducting local training sessions as required;
Guides, supports, monitors and evaluates the work of the staff assigned to the relief programmes;
Coordinates with the Field Social Services Officer to ensure the full participation of special hardship families in the social services programmes and to organize the involvement of social workers, actively seeking ways of promoting client self-reliance;
Coordinates with the Field Social Services Officer and Field Eligibility & Registration Officer to achieve effective linkages between the three Division’s databases on programme activities and clients, through the Refugee Registration Information System;
Plans, organizes and conducts evaluations of results achieved by the Relief Services Programme and the impact of this programme on the target population;
Maintains close contact with local, national and locally-based international organizations working in the same programme sectors;
Reports as prescribed on relief services activities;
Performs such other duties as may be assigned.