Part-Time Case Worker

Part-Time Case Worker

About this position

The part-time Case Worker will join the MCC Beirut case management team, which supports migrant domestic workers, migrant workers, and refugees facing labor abuse, exploitation, violence, medical issues, legal status issues, asylum claims, and deportations. They will work closely with the Case Manager, Migrant Community Center staff, and MCC members on case intakes, follow-ups, referrals, advocacy, reporting, and research. Their primary role will be to support migrant domestic workers and others with cases to access the necessary information, resources, and redress for violations, often through advocacy and frequent communication with other NGOs, embassies, consulates, hospitals, and government bodies. They will also conduct research related to casework and advocacy. The role can be tailored towards a social work, counseling, or legal background.

About Anti-Racism Movement and the Migrant Community Centers

Anti-Racism Movement (ARM)’s mission is to decrease racist discrimination and abuse in Lebanon on the social and institutional levels by advocating for changes in the systems that perpetuate racist exploitative practices, through sensitization, awareness raising, advocacy, and community building for more just social and institutional frameworks in Lebanon. The main focus of our work is on women migrant domestic workers (MDW) and to a lesser extent on all migrant workers.

Building on our philosophy that recognizes the importance of community-building work, ARM created the Migrant Community Centers (MCCs) which grew from one small center in 2011 in Beirut to centers in three major cities by 2016, in addition to a Sunday educational space. The MCCs are free and safe spaces tailored to migrant workers and evolving according to their needs, where they can meet, learn new skills, work together, and access information, resources and assistance. The MCCs’ mission is to make meaningful improvements in the quality of life of migrant workers in Lebanon and their capacity to self-advocate to advance their socio-economic rights, and to contribute to a strong and powerful migrant civil society, with a focus on women as leaders of change. Since their creation, they have been offering free classes and other educational, social, and capacity-building activities, such as language classes, computer classes, health awareness sessions, rights education, advocacy training, cultural exchange events, social gatherings, and various holiday celebrations. The MCCs also serve as a hub where initiatives are launched, a space to have celebrations and get-togethers, and a casual space for migrant workers to spend time with each other. They increase the engagement of volunteers and local activists with MDW issues, and foster more collaboration between MDWs, local activists, and volunteers.

The Case Worker’s responsibilities include:

• Interview migrant workers, domestic workers, asylum seekers and refugees to assess their situation and problems, and collaboratively determine what services are required to meet their needs. (Medical, mental health, labor abuse, violence, deportation, detention, etc.)
• Establish course of action by exploring options; set goals with concerned individuals.
• Act as guide and advocate when needed, to support migrant workers, domestic workers, asylum seekers and refugees access services they are often denied
• Refer cases and communicate with other organizations that provide support services for migrant workers and migrant domestic workers, collaborating with them on specific cases
• Communicate and advocate with embassies and consulates
• Record and document case information
• Monitor planned actions with periodic follow-up.
• Research policies and systems related to MDW/MW/refugee cases (i.e. UNHCR policies, referral services, legal issues)
• Support UNHCR asylum seekers with case appeals and file requests
• Conduct some case visits to General Security, hospitals, other NGOs, etc
• Report to Case Manager and work closely with MCC members and staff

Work schedule and duration of contract

• 30 hours per week, some Sundays and evenings required.
• Must be somewhat flexible with schedule, for case visits and meetings.
• Part-time contact is for one year, including a 2-month trial period.
• Start date: September 2018.

Remuneration

• Net monthly salary at 750-900$ based on relevant experience.
• Transportation costs to sites outside MCC Achrafieh, if needed, will be covered.

Desired Qualifications

• Either University Degree in Social Sciences, Social work, Law, Psychology or a related field and/or experience in case management work.
• Knowledge and understanding of NGOs, nonprofit organizations and human rights issues.
• Knowledge of and experience with case management work, social work, counseling, legal issues, and/or trauma-informed practice.
• Some knowledge and understanding of migration issues and the situation of migrant workers in Lebanon.
• Working knowledge of UNHCR processes and refugee status determination is a plus, but not required.
• Ability to sensitively conduct case interviews with a wide range of people and work collaboratively with both migrant domestic workers / migrant workers and referral organizations.
• Tenacity in advocating for access to information, justice, and services for cases and researching resources for cases.
• Interest in gender, race, and socioeconomic justice
• Experience required: 1-2 years
• Excellent command of Arabic (spoken-read-written) & English (spoken-read-written). French (spoken) or Amharic (spoken) is a plus.
• Good Microsoft Office Skills 
• Very good organizational and time management skills, proactive
• Ability to work on afternoons/evenings and Sundays on a regular basis.
• Willingness to commit for a one year period

To apply

• Interested candidates with the required competencies and experience should send a CV, cover letter, and writing sample in PDF format to allison@armlebanon.org before August 31, 2018 (subject line: Case Worker).
• In the cover letter, applicants should specify their motivation for this opportunity and how their experience makes them a good candidate for the role
• Female applicants are especially encouraged to apply.
• Applications without cover letters or writing samples will not be considered.
• Only those short-listed for the position will be contacted.
• Interviews will take place first week in September.