Community-Based Services Secretary

Scope of work:

• Schedule appointments based on specialists’ itineraries and confirm appointments.
• Book rooms as required.
• Coordinate with specialists and social workers.
• Move beneficiaries through appointments as scheduled and ensure patients are attended to on time.
• Inform specialists of beneficiaries’ arrivals or cancellations.
• Prepare transportation payment vouchers for beneficiaries and pay them their transportation expenses.
• Manage inbound and outbound calls in a timely manner.
• Handle visitors and callers’ inquiries or refer when needed.
• Enter data into computer system.
• Create and manage digital and hardcopy files and maintain filing system efficiently.
• Maintain office security by controlling access to rooms and following safety procedure.

Office management responsibilities:

• Monitor and maintain office equipment, inventory supplies; orders replacement supplies as needed.
• Convey orders of needed material, stationary and equipment.
• Arrange or convey needs of necessary repairs.
• Perform other clerical duties and errands.