Social Worker/Case Manager

Main activities:

1. Provide psycho-social support and case-management and awareness sessions

• Assess the needs people coming to or referred to the CMHC
• If necessary, refer people in need of mental health support/treatment to specialized services
• Provide proper case-management for the people enrolled in the CMHC’s services.
• Provide psycho-social support, including home-visits and psychoeducation to people reaching out the CMHC.
• Work directly with the case-management team to develop individualized treatment plans and the best care plan.
• Follow -up cases.
• Organize and facilitate awareness sessions at the PHC level for the people in the waiting areas.

2. Provide mental health activities in the Community Mental Health Centre

• Work with a multidisciplinary team on mental health issues from the PHC Centres and the CMHC.
• Assist in the assessment of mental health needs and proposition of interventions in collaboration with the mental health team and PHC staff.
• Report on mental health activities and data collection.
• Participate in MDM internal meetings and individual meetings with the MH coordinator, project manager and/or CMHC supervisor.
• When required participate in regular meetings with key actors, NGO’s/INGO’s, and RHUH departments.
• When required, participate in network/coordination and case discussion meetings concerning mental health.
• Participate in updating the service mapping.
• Utilize the referral form to refer to PHC or to other organizations

3. Sensitisation and capacity building among PHC staff about mental health:

• Prepare awareness/training sessions about MHPSS for non-medical staff at PHCs, refugee community and host population.
• Advocate on all mental health related issues and/or concerns through events organized by MDM, RHUH or MOPH.

Behaviour:

• To behave with self-restraint at all times and respect the dignity of the beneficiaries.
• To be able to work as part of a team and participate in all activities of the mental health unit.
• To believe in concepts of equity, human rights, neutrality and impartiality.
• Demonstrate motivation at work.
• Demonstrate willingness to improve own knowledge and skills by participating in any capacity building activities.
• Respect each team member’s position, work and specialty.
• Adapt to special situations or demands from supervisor.

Requested Competence/Skills/Profile

• University degree in Social Work required.
• At least 1-2 years of experience in NGO work.
• Experience working within the field of Mental Health will be valued.
• Belief in a comprehensive and holistic approach towards positive mental health.
• Arabic and English languages are mandatory.
• Good coordination and communication skills are a key factor to this position.

• Excellence in organizing, planning and prioritizing tasks.
• Ability to identify strengths and weakness and in proposing shared solutions for the continuous improvement of providing quality services.
• Strong ability to observe, analyse, report and take initiative.
• Ability to work with a team as well as to work independently.
• Ability to seek, collect, and critically analyse data and information needed to achieve the tasks.
• Clear commitment to the project thematic.
• Ability to communicate any technical or non-technical topic with clarity and to share any important project information with the team.
• Proficiency with Microsoft word.
• Ability to self-reflect on your work, to recognize what needs improvement and to propose solution

This position is a full time position based mainly in Beirut:

• From Monday till Thursday at Rafic Hariri Hospital  
• Every Friday at MDM office (Beirut /Zahle)