Inpatient Assistance Officer - Zahle

OBJECTIVE:

The inpatient assistance officer is responsible for following up on the IPA cases and completing the related administrative work

DUTIES:

• Provide support to PHCC staff in regards to the IPA activities
• Collect from patients the necessary documents related to the IPA
• Ensure contact and proper communication with the contracted hospitals, preparation and signature of agreements, preparation of tools for data collection, follow-up on proper implementation, monitoring visits and reporting
• Perform constant visits to the contracted hospitals in order to monitor visits and reporting
• Ensure contact and proper communication with the contracted hospitals in order to prepare for agreement signature, prepare tools for data collection and follow-up on proper implementation
• Coordinates with all CL staff involved in the IPA activities
• Communicate relevant issues to hospitals for corrective actions
• Prepare the IPA reports, as requested by the IPA Coordinator
• Report to the IPA any matter of concern
• Communicate all concerns and challenges to the IP Coordinator
• Assist and attend meetings in the Head Quarters in order to ensure proper follow-up and reporting

SKILLS:

Business Skills

• Active listening skills
• Excellent communication skills
• High level of organizational skills
• Attention to detail with high accuracy
• Ability to adapt to different type of situations

Computer Skills

• Microsoft office - all applications

EXPERIENCE AND KNOWLEDGE:

• 3 years of experience in health settings
• Solid nursing or medical background is a plus