Receptionist

Duties and responsabilities:

1. Receive members and visitors
   1. Greet visitors appropriately
   2. determine visitor needs in a professional manner
   3. offer refreshments to visitors where appropriate
   4. direct visitors to correct person
2. Answer phone calls
   1. answer and address incoming phone calls in a timely and polite manner
   2. clearly determine the purpose of the call 
   3. deal with queries and provide correct information 
   4. forward calls to appropriate person 
   5. take and deliver messages accurately and completely
3. Manage mail
   1. sort and distribute incoming mail 
   2. prepare outgoing mail for pick-up or courier 
   3. organize courier deliveries
4. Clerical 
   1. photocopy and collate documents 
   2. fax documents 
   3. file documents accurately 
   4. monitor, control and order office supplies
5. Organize meetings 
   1. set up meeting room with necessary stationary and equipment 
   2. organize catering for meeting 
6. Secretarial Support 
   1. prepare correspondence and documents 
   2. update databases
   3. prepare and maintain spreadsheets 
   4. schedule and follow up on appointments