Communication Officer (National Contract)

GVC is an Italian NGO founded in 1971 active in international development and humanitarian aid projects.

We strive for a better world where everyone, especially women and children, must have equal opportunities and rights, access to resources, to health, to education and to decent work. A world in which the environment is a common good to be respected and preserved; in which war, violence and exploitation are banned. A world where nobody is left behind. During a humanitarian emergency, GVC works to rebuild what has been destroyed and to rekindle growth and sustainable development processes. Our interventions aim to increase the population’s resilience, enhancing a community’s capacity to find, within its fabric, the skills and resources necessary to grow in a self-sufficient manner.

Our staff is the key to achieving ambitious goals. With nearly 770 professionals employed and 250 partners, over the past 12 months GVC has reached 1.4 million people. The organisation’s programmes are co-funded by the most important humanitarian and development aid donors such as EU (DEVCO, EACEA, ECHO, NEAR), United Nations (OCHA, UNHCR, UNDP, UNICEF, WFP, FAO) and individual countries (AICS, JICA, France and Dutch Embassies) as well as by private donors and foundations.

Our programmes rely on highly specialised staff, able to implement tailored methods and practices in order to meet the different needs of beneficiaries and donor requirements. The challenges that characterise the environments we work in are tackled by creating innovative synergies that draw on teamwork, multi-disciplinary experiences and by pairing international and local expertise.

Respect for individuals and constancy are essential and inalienable characteristics if operating in contexts requiring strong human and professional talents.

Being part of the GVC team means taking part in the development of a dynamic organisation where the contribution of each staff member is promoted and valued, working together towards the collective achievement of our goals and vision.

GVC has been working in Lebanon since 2006, and within the Syrian crises response since 2012. Historically, the organization has implemented activities related to basic assistance, WASH service provision and infrastructure; livelihood and protection and inclusion activities, enhancing socio-economic development and improving local water provision through a non-revenue water approach. 

Job description

GVC is leading partner in the MiyahCon project, a Consortium composed of partners GVC, CISP and ACWUA. The project aims at ensuring the provision of reliable and sustainable water services to Host Communities and Syrian Refugees by strengthening infrastructure, institutions and relations between water users and the Regional Water Establishments.

Within this framework, GVC is recruiting a Communication Officer, responsible for supporting the MiyahCon Coordination team with developing, implementing and monitoring communications activities for the Consortium Coordination team and the project partners. The Communication Officer will be under the direct line management of the Social Communication Coordinator of the MiyahCon project.  

Given the projects’ strong focus on building accountability between citizens and public institutions, the Communication Officer will need to demonstrate a strong interest in and understanding of creating behavioural change through communication on water-related topics.

Main duties and responsibilities:

• Assist in the implementation of the MiyahCon Communication and Outreach Plan
• Plan, design and develop engaging and target specific communication and media materials such as videos, infographics, newsletters, project brochures, press releases and banners
• Coordinate, take into consideration and streamline the inputs and feedback of the project teams, integrating the partners’ knowledge about nudging the social behaviours of water users and stakeholders. 
• Contribute as copywriter, copyeditor, layout designer and coordinate with illustrators and agencies to produce engaging products and ensuring EU and MiyahCon partners’ visibility and branding guidelines
• Arrange all logistical operations with suppliers in coordination with the logistics department.
• Suggest clear engaging posts on social media based on a communication monthly plan
• Monitor trends in social media tools and grow web traffic for project social media pages and website by evaluating and adapting social media campaigns and strategies to reach desired outcomes
• Draft and edit written content for internal reporting and reporting to project stakeholders
• Create guidance and tools to implement communications and advocacy activities for the project partners
• Assist in organizing events, workshops, and meetings and develop related promotional materials, as well as documenting the events and activities
• Support in the creation and regular updates and content management of the website
• Assist with media monitoring about MiyahCon and/or topics of interest to MiyahCon
• Develop requests for proposal and scopes of work for communication activities
• Other duties as assigned by the line manager

Reporting:

Reports and assists the Consortium Social Communication Coordinator and the Coordination team and partners of the MiyahCon consortium.

Qualifications

• Bachelor’s degree in design, marketing, communications, journalism or other relevant discipline
• Arabic and English fluency required, with demonstrated excellent professional-level writing and editing skills in both languages
• Minimum two years’ experience in communications with NGOs working in the humanitarian or development field
• Demonstrated creativity and documented immersion in social media
• Experience sourcing and managing content development and publishing
• Experience effectively communicating information and ideas in written and visual formats
• Proficiency in MS Office required with graphic design and photo/video experience preferred
• Strong organizational, multi-tasking, interpersonal, communications, and teamwork skills
• Hardworking, energetic, willing to learn and contribute toward the MiyahCon project goal.
• An eye for detail and impeccable grammar
• Able to work with minimal direction and supervision, independent and self-sufficient.