Social Worker at EMBRACE NGO

Major Activities   

• Conducts psychosocial triage and assessments for those seeking mental health services, and aiding in decisions regarding services needed.
• Conducts face-to-face or phone-based case management and follow-up for existing and new cases, in terms of orientation, referral, and other follow-up.
• Collects, manages, and archives data pertaining to beneficiaries, and community services to establish a comprehensive orientation network with a pathway
• Revises and/or establishing an efficient and paperless procedure of case-management, within the policies of Embrace
• Orients clinical psychology student trainees to community resources and case management triages
• Orients lifeline operators to community resources
• Engages with groups present in the humanitarian field to ensure active coordination between different sectors for different service provision.
• Coordinates family/team meetings as needed and when appropriate
• Prepare presentations and/or facilitate workshops
• Reports on a monthly basis on the operations of the social work department
• Provide education and promote awareness of mental health and mental illness issues and services.
• Supports the mission and vision of Embrace and the Embrace Lifeline
• Authorizes financial assistance to help patient meet ongoing medical care expenses and /or forward the social assessment of the patient to the concerned custodian persons to benefit from a certain dedicated fund
• Coordinates activities around dissemination of patient medications with affiliated pharmacies

Qualifications 

• Bachelor’s degree in social work (Master's degree is a plus)
• Three to five years experience in a relevant position.
• Excellent knowledge of Arabic and English. French is an asset.
• Excellent interpersonal and communication skills, orally and in writing.
• Capacity to handle emotionally taxing cases, and a high-paced working environment.
• Technologically-savvy, and willing to problem-solve using technology.
• Excellent organizational and time management skills.
• Values and fosters diversity and inclusion

Time Commitment 

• 40-hours per week from Monday- Friday (daily start-end times are flexible and will be determined).  
• Be available to respond to Embrace staff regarding high-risk cases, throughout all operational hours of the Lifeline.