Mental Health Case Manager - Akkar

Background:

The International Medical Corps Mental Health Department provides Mental Health and Psychosocial support (MHPSS) consultations through its case management teams located in Bekaa, South, North, Beirut and Mount Lebanon. International Medical Corps also aims to advocate for mental health, by promoting community based interventions such as early childhood development programs and youth empowerment programs in addition to provision of awareness sessions on several mental health topics. Moreover, International Medical Corps coordinates with the National Mental Health Program within the ministry of public health to design MHPSS programs and conduct trainings.

Job Purpose:

Provide support to the case management team through the Identification of individuals in need of MHPSS services, provision of accurate referrals to MH supported PHCCs, integration of MHPSS services into selected PHCCs, and conduct awareness sessions and home visits to beneficiaries.  

Main Responsibilities:

Identify families or individuals in need of psychosocial support or counselling through outreach activities and home visits to refugees and host communities’ households.

Provide accurate referrals when needed; i.e., the roving social worker will refer clients to IMC supported PHCCs in addition to other local NGOs and INGOs.  Moreover, the roving social worker will dispense information about the various programs and services offered by IMC and its affiliates. 

Coordinate the management of the mental health referrals between IMC Community based mental health care centers and the mhGAP supported primary healthcare centers or IMC MHPSS/health supported PHCCs.

Promote the integration of mental health into primary healthcare at up to 5 PHCs within a geographical area

Conduct awareness sessions on Mental Health topics and Provide reports on awareness raising and other PSS services that contain information regarding attendance, age, gender, nationality and impact of the session on participants.

Provide psychoeducation sessions for MHPSS clients and their respective families.

Conduct interviews with service users (Refugees and host population) and their families to assess and review their situation.

Complete intake assessments, evaluations, treatment recommendations, reviews, and other documentation as necessary. 

Conduct home visits to clients when needed

Work closely with IMC MHPSS manager to support case management teams in implementation of MHPSS activities

Prioritize trainings and team meetings in IMC as required by the direct supervisor.

Work to be well integrated in the local community and have a good knowledge about the area, region and its population.

Build close relationships with all active organizations in the area of operations and maintain constant relationships.

will be responsible for filling all relevant tools and should maintain regular updates in close coordination with the case management team.

Qualifications:

Experience in working closely with community members throughout a program cycle

Experience in or understanding of program accountability principles

Knowledge of, respect and empathy for the communities we are working with

Commitment to championing community and partner points of view

Strong understanding of the project cycle and of M&E systems

Good interpersonal and influencing skills

Non-discriminatory and readiness to involve men, women, girls and boys from diverse backgrounds, particularly the most marginalized segments of the community

Very good listening and facilitation skills – capable of managing and facilitating group discussions with program participants, local officials, partners and all levels of staff

Ability to mobilize people – to develop and maintain relationships with staff and communities to ensure their participation in International Medical Corps ways of working

Competency

Non-discriminatory and readiness to involve men, women, girls and boys from diverse backgrounds, particularly the most marginalized segments of the community

Verygood listening and facilitation skills to be capable of managing and facilitating group discussions with program participants, local officials, partners and all levels of staff

Ability to mobilize people to develop and maintain relationships with staff and communities to ensure their participation in International Medical Corps ways of working

Excellent interpersonal, written, and oral communications skills.

Emotional maturity and agility in working in a fast-paced environment.

Basic computer literacy