Monitoring and Evaluation Coordinator

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

1. Role Summary:

The role of the Monitoring and Evaluation (M&E) is to establish and implement systems to promote evidence-based decision-making, programme and project performance, and internal management. The M&E Coordinator will contribute to quality programming through supporting access to and use of relevant and timely information on programme scale, relevance, and effectiveness. Within this context, the M&E Coordinator will provide technical support to in-country staff pertaining to M&E and build capacity in the country mission by identifying and supporting the implementation of effective, cost efficient and meaningful M&E systems. The position holder will be directly responsible for supporting the Emergency Response Manager in the design and implementation of M&E plans (with relevant input) and for ensuring compliance with NRC’s M&E framework and procedures.

Generic Responsibilities:

1. Adhere to NRC policies, guidance, and procedures.
2. Support and contribute to the development and implementation of M&E systems, including M&E procedures, guidance, and tools.
3. Participate in programme design and proposal discussions, including theory of change development, log frame design, and budgeting for M&E.
4. Support programme staff in planning for and executing M&E, including, data collection methodology and tools and data management, analysis and use.
5. Support the implementation, dissemination and use of evaluations, assessments and monitoring data in programme development, adjustment, or review.
6. Contribute to organisational learning through supporting specific analysis, lessons learned and reports.
7. Contribute to the design of M&E staffing structure and resourcing, including collaboration with programme staff to identify and plan for M&E needs.
8. Ensure that NRC’s related activities are implemented within NRC’s Protection mainstreaming guidelines and report any breaches/concerns to the line manager and/or focal point for proper action.

Specific Responsibilities:

• Ensure that each project has an M&E plan in place and consolidate all M&E plans into an M&E overview for the Emergency Response programme.
• Ensure that programme staff validate and upload monitoring data into the NRC reporting system in a timely manner.
• Lead data collection for outcome monitoring activities.
• Complete the analysis of outcome monitoring data.
• Lead on data interpretation sessions and collection of lessons learned.
• Provide support in the analysis of the referral information produced by the programmes.
• Develop calendar of assessments, evaluations and outcome monitoring exercises at field level, ensuring that technical endorsement is secured at country level prior to any evaluations and assessments conducted at the field level and beyond standard monitoring activities.
• Prepare and provide related reports to the Emergency Response Manager highlighting areas of concern and collating supporting documentation for review, as required.

Critical Interfaces:

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• Internal: Project Managers/Coordinators; M&E Manager/Coordinators
• External: Information Management Focal Points

2. Competencies:

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional Competencies:

• Bachelor degree in Economics, Political or Social Sciences, Quantitative or Statistical Analysis, or any other relevant field
• Minimum 3 years of relevant M&E experience in a professional environment, preferably in an emergency or post-conflict setting
• Experience with and knowledge of current approaches to M&E in relief and development programs
• Understanding of data and information needs for program management and decision-making
• Demonstrable experience participating in assessments or surveys in Arabic
• Experience with both quantitative and qualitative methods; this should include survey development, facilitating KIIs and FGDs, and basic data analysis (desirable)
• Experience in survey coding using Kobo or ODK (desirable)
• Experience with SPSS, STATA, Power BI or R (desirable)
• Fluency in Arabic and English, both spoken and written
• Ability to translate concepts into Arabic in required
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint

2. Behavioral Competencies:

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioral competencies and the following are essential for this position:

• Planning and delivering results
• Working with people
• Strategic thinking
• Initiating action and change
• Communicating with impact and respect
• Handling insecure environments