Clinical Assistant

Major Activities:

• Assists in the operations and provide technical assistant to ensure smooth operation of Embrace's services 
• Collects, verifies, records, and maintains data on relevant operations
• Coordinates with heads of different units/operations and internal staff of each operation/unit to ensure smooth flow of services.
• Receives, screens and register beneficiaries presenting for services
• Assist the medical and psychological team with routine procedures, as appropriate to training and/or certification.
• Answers telephone inquiries from beneficiaries and screens calls to determine nature and urgency of inquiry, refers calls as appropriate, and/or schedules appointments with practitioners; instructs beneficiaries as needed regarding administrative and/or logistical procedures.
• Prepares associated reports as needed.
• Maintains inventories of supplies, as required to support day-to-day clinical and administrative operations.
• Provides day-to-day staff support for the operations, including preparing documents and reports, providing office services, scheduling and facilitating meetings and travel arrangements, and/or providing dictation or transcription services.
• Obtains and verifies patient billing information, as appropriate to the activities of the unit; processes patient accounts, and maintains records.
• Assists in maintaining the cleanliness and serviceability of the center facilities and equipment; arranges for maintenance and repair as needed.
• May supervise student employees, volunteers and/or interns; may lead lower-graded staff.
• Performs miscellaneous job-related duties as assigned

Competencies:

• Ability to work in a multidisciplinary team
• Excellent communication, problem solving, interpersonal and conflict resolution skills
• Excellent skills in Microsoft Office
• Cultural sensitivity
• Ability to adhere to ethical considerations and principles with regard to work with vulnerable populations
• Demonstrate a high level of professionalism while providing services to beneficiaries or working with internal support staff.
• Language Fluency in Arabic and in English, French is a plus