Compliance and Risk Manager

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

1. Role Summary:

The Compliance and Risk Manager is responsible for setting up and managing the Compliance and Risk Management Unit. The position holder will ensure compliance and adherence of all departments on NRC policy and procedures and donor regulations; lead on NRC’s risk management process to enable the country office management to perform risk management activities and make informed decisions; Oversee and coordinate internal and external audit in addition to managing investigations, Anti-corruption framework and related activities at country office level.  

Generic Responsibilities:

1. Line manage and build the and capacity of Compliance and Risk management team
2. Provide guidance on compliance with NRC (global and country) policies and procedures, handbooks and guidelines and/or propose new initiatives to bridge gaps and implement properly
3. Support the development of SoPs and policies for department in line with NRC directions, donor requirements and the country office needs
4.  Ensure all departments’ adherence to NRC policies, handbooks, guidelines and donor requirements
5. Facilitate the Tri-Annual Reporting process for Support functions. Coordinate with departments on their comments and follow on actions/Feedback
6. Prepare and submit reports and analysis to the Country Management Group (CMG) on a regular basis, focusing on high-risk areas
7. Ensure proper management and use of  NRC filling systems for related documents in line with NRC’s Data Protection Policy
8. Oversee and be responsible of mainstreaming protection guidelines in the NRC’s related activities as per NRC’s Protection mainstreaming guidelines and ensure that all breaches/concerns reported are properly resolved

Specific Responsibilities:

1. Compliance and Quality Assurance:

1. Roll out and implement NRC’s Compliance and Risk Management Policy. Clarify roles/responsibilities and segregation of duties among different department managers
2. Ensure proper implementation of NRC’s Security Supporting Documentation (SSD) requirements including capacity building, SoP development and compliance across all departments
3. Lead the training, support, and compliance monitoring of the implementation of the Data Protection Policy and procedures in Country and Area Offices
4. Work closely with all departments to establish their compliance checklists and implement regular checks to highlight on gaps and development areas
5. Lead on the Organizational Assessment Tools (OAT) and Due Diligence process for NRC partners
6. Coordinate the partnership and grant contract revision from support and compliance side
7.  Lead on the implementation of monthly spot-checks on Compliance requirements, field visits, and in-depth reviews
8. Provide feedback on developed procedures and policies (for Programme and Support functions) to ensure they are in line with NRC procedures and minimum standards
9. Monitor compliance in the implementation of NRC’s policies, procedures, and policies through regular spot checks, field visits, and in-depth reviews
10. Develop and put in place a standard filing and referencing system for all country office policies and procedures
11. Delegation of cross cutting tasks and acting roles upon need.

2. Auditing:

    

    

    

1. Act as focal point for all Audit on NRC Lebanon grants and programs. Including internal, external and donor specific audits
2. Ensure proper systems are in place for Audit processes in Lebanon, including donor audit requirement per grant, agreements and engagement letters
3. Coordinate audit requests with relevant departments and provide guidance for preparation of documents and feedback
4. Guide departments in preparation of action plans to implement recommendations as per Audit reports or management letters. Follow up on progress and report to CMG as needed

3. Risk Management:

1. Lead on the process of risk management for the Country Office and develop all needed procedures and policies. Support departments in risk identification process 
2. Lead on development of Risk Register and Mitigation strategy for Country office on yearly basis. Ensure Tri-annual monitoring and adjustments as needed
3. Build the capacity of the team and relevant staff on all developed procedures and risk management processes
4. Work closely with the Head of Support to update the Provision Tracker on Quarterly basis and identify evidences to support the inclusion (or removal) of provisions allocated
5. Contribute to the development of adequate compliance and quality control mechanisms of NRC operations particularly regarding sanctions and counter-terrorism legislation

4. Anti-Corruption and Investigations:

1. Ensure Regular trainings and refreshers on Anti-corruption are delivered to all staff and partners
2. Lead on the Corruption Risk Mapping for the Country Office on Yearly basis. Ensure proper follow up on mitigation measures across all departments
3. Ensure investigation routines and all related policies and minimum standards are developed, rolled out, and constantly assessed and reviewed. Ensure Reporting channels are well established
4. Build the capacity of the team and relevant staff in conducting effective investigations/Fact findings following NRC minimum standards and set procedures
5. Ensure proper management of all investigations and provide support to Investigations teams in carrying out such activities. Report to Country Management and Regional/Global office on regular basis
6. Support in Awareness Raising related to Prevention of Sexual Exploitation and Abuse policies in NRC Lebanon
7. Ensure follow up on the completion of the recommendations arising from investigations

Critical Interfaces:

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

•              Area Managers, Area Support Managers

• Support Unit (Both Area and Main Office)
• Programs and Consortia Unit
• Accountability and Protections units
• Internal, External, and Donor Auditors
• NRC Implementing Partners
• Regional Anti-Corruption and Investigations Specialist
• Regional/Global Compliance and Risk Management Unit
• Global PSEA and Child Safeguarding Unit

2. Competencies:

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. 1. Professional Competencies:

These skills, knowledge and experience are important for effective performance.

•              Bachelor' degree in relevant university field (economics, public administration and similar)

• Preferably Internal Audit or Quality Assurance qualification
• Minimum 5 years of experience from working in a senior role within auditing/compliance role preferably in a humanitarian/recovery context

•              Proficiency in English both written and spoken

•              Working experience with international donor guidelines

•              Strong planning, organizational and interpersonal skills

•              Excellent analytical, presentation and reporting skills

•              Ability to work independently on own initiative

1. 2. Behavioural Competencies:

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioral competencies and the following are essential for this position:

• Empowering and building trust

•              Analysing

•              Influencing

•              Managing resources to optimize results

•              Handling insecure environments

•              Coping with change