Social Worker

Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organization that delivers emergency aid to people in 70 countries who are affected by armed conflict, epidemics, natural disasters and exclusion from healthcare. MSF offers assistance to people based on need, irrespective of race, religion, gender or political affiliation and our actions are guided by medical ethics and the principles of neutrality and impartiality.

Our project focuses on providing medical and mental health care to Migrant Workers in the country.

Responsibilities:

MSF is looking for Social Worker to carry out all activities involving social support to individual patients/survivors and linking them with other relevant support services and communities at large, according to MSF principles and guidelines. Enhancing the target population’s social condition to have an impact on health-related outcomes.

Accountabilities:

• Conducting social assessments, identifying the social support needs of patients/survivors, including legal, protection, shelter/housing, financial/vocational, food security, and access to medical and psychosocial support services beyond the project intervention scope.
• Supporting the provision of comprehensive care to patients and their families, by actively coordinating their work with the other members of the MSF multidisciplinary team (eg. medical, MHPSS) and linking with multi-sectoral services such as protection, safety, security, legal, justice, education, and livelihood.
•  Providing direct social support based on social assessments and facilitating referrals to evaluated external re-sources. Provide systematic follow up care regarding attendance of clinical appointments and following up on referrals made to relevant multi-sectoral services aimed at improving the quality of life of patients/survivors.
•  Participating in the creation and maintenance of any material needed for the activities of social workers, including facilities and equipment in order to ensure continuity.
•  Mapping and regular updating of formal and informal support services (Inc. Existing community resources). Assess quality of existing support services, with identification of gaps and advocacy for an improved culturally appropriate social response.
•  Maintaining records, statistics, files, and reports on all social work activities and follow up care either provided by MSF or other support services. Identifying gaps in the available services and with the team prioritizing and developing plans following the objectives of MSF.
• Coordinate with both mental health and medical departments, in order to organise referral of the patients to the adequate service providers according to the need.
• Follow up with the beneficiaries on the outcomes of all referrals, in order to evaluate the quality of care provided by the external providers, in relation to the specificity of the project’s target population (migrant workers).
• Communicate with the adequate team members the outcomes of each referral.
• Participate with the supervisor in case discussion and brainstorming of specific cases, in order to provide orientation for plan of care.
• Follow up of the plan of care for beneficiaries according to the specific timeline agreed on with the supervisor.
• Support beneficiaries as well as other team members through administrative procedures during referrals.

Qualifications:

Education: 

• Bachelor degree in Social Work (BSW)  

Experience: 

• Essential: Minimum two years in a similar social job
• Desirable: Previous experience with MSF or other medical/NGO’s

Competencies:

- MSF aim to respect patient’s right and dignity, according to MSF protocols and values – Adherence to MSF values is mandatory, Interest and / or experience in patient centered management is an asset

- Team spirit and collaboration: MSF aim to provide medical and mental health care in a multi-disciplinary approach – availability to work with other medical, paramedical and psycho-social components

- Open mindedness and flexibility – availability to work/collaborate with people from various background, origin, religion, etc