Social Worker - Rafic Hariri University Hospital Beirut

PURPOSE

The social worker, as an integral part of a multidisciplinary team, asses the psychosocial and social state of patients and families and provides supportive interventions to help them adjust to serious and life-threatening conditions.

S/he helps ensuring coherence between the different services interacting with the individuals/communities.

S/he provides to the patients during their stay in RHUH screening including for MHPSS and support in admission, discharge and referral procedures

Performed intervention may include supportive counselling, grief counselling, child advocacy, crisis intervention, patient/ family advocacy

Supports the senior social worker in the Community resource networking to facilitate support in access for vulnerable groups

Certifications / Education required

Bachelor Degree in Social Sciences / Medico-Social Work or Social Work (other related field in depth understanding of poverty and vulnerability issues).

Very good knowledge of spoken and written English

Professional Experience required

3 - 5 years' work experience in similar function with individual intervention

Child protection and GBV experinece is strong assest

Experience in low-resource settings an asset

Knowledge of health humanitarian actors in Lebanon is a strong asset
 

ACCOUNTABILITIES AND RESPONSIBILITIES

Screening

Performs initial screening and evaluation of patient and families for vulnerability in relation to ICRC criteria of admission to RHUH project to assess and review their situation, ER, OPD and ICRC supported departments;

Assesses continuously patient/user access to services, and suggests adjustments to the senior social worker

Facilitates, educates and refers relatives of vulnerable patients to understand possibilities of financial coverages through humanitarian actors;

Collaborates with the social and Health social services division of RHUH for the best interest of the patient.

Performs on regular base the Self reporting questionnaire (SRQ) and recognises patients with underlying mental illness, provides and/ or makes necessary referrals for ICRC MHPSS delegate or to other NGOs

Admission

Case management for patients if indicated

Recommends and makes economic decisions about the best course of action for a particular service user;

Educates patients and families on the roles of health care team members; assisting patients and families in communicating with one another and to members of the health care team; 

Attend meeting required for the team (case review, team meeting…)

Discharge

Coordinates patient discharge and continuity of care planning with respective ICRC and RHUH health care team members;

Coordinates patient discharge with other humanitarian actors or agencies, if follow-up is needed (shelter, home, supplies…);

Files patients documents according to procedures and maintains electronic and hard copy filing system;

Archives the patient’s files in relation to social work;

Educates patients on available resources to support post discharge;

Referrals

Liaises with and make referrals to other humanitarian actors or agencies;

Liaises with other departments if needed Ecosec, Protection in cooperation with the senior social worker to discuss the social plan with the senior social worker of ICRC for validation

Coordination

Keeps regular contact with community representatives and relevant organizations.

Contributes regular on updates within the social services network and stakeholders

Contributes to the adjustment of patients’ evaluation form for assessment of vulnerability;

Formulates monthly reports on admissions, referrals, incidents and concerns;

Performs administrative and office activities for the support of the social department

Ensures appropriate management of information collected and produces the respective reports and statistics

Support the department in developing awareness internally and externally on specific social topics.

Helps organize meetings; advises other staff members about his/her field of activities.

Organizes and participates in workshops/training related to access to services for vulnerable groups, inclusion for people with disabilities, integration into the community for victims of violence, and other relevant subjects.