IT Support Duties and Responsibilities
- User support on windows and Office.
- Install and configure software and computer systems, Networks, and accessories
- Walk colleagues or clients through steps to help them resolve their technical problems, insuring all backup is up to date and complete.
- Troubleshoot and resolve issues with software or hardware.
- Walk colleagues or clients through steps to help them resolve their technical problems.
- Maintain procedures and reports that provide technical support to the entire organization.
- Analyze records and logs to spot underlying trends and potential issues.
- Establish accounts for new users and assist with password or login problems.
- Test, evaluate, and make decisions about new technology for the business.
- Participate in business-wide meetings to provide insight into technical requirements.
- Logging and processing support calls
- Planning and undertaking scheduled maintenance upgrades
- Troubleshooting users’ technical problems, and solving them
- Tracking stocks of IT equipment, consumables, and other supplies
Intervention Sectors
Development
Location
- Lebanon
- Beirut
Application Deadline
Organisation
Salary Range
800 to 1200 (USD)
Contract Type
Consultancy
Application Submission Guidelines
IT Support Requirements and Qualifications
- Bachelor’s degree in computer science or a Technical Degree.
- Working knowledge and expertise with a variety of software, hardware, and applications.
- Analytical skills to study problems and records and identify solutions.
- Team-oriented attitude to help other colleagues and departments with technical problems.
- Ability to manage time and effectively prioritize numerous projects at one time.
Requires a Cover Letter?
No
Experience Requirements
Less than one year
Education Degree
Technical Degree
Education Degree Details
Working knowledge and expertise with a variety of software, h
Arabic
Very Good
English
Good
French
None
Hide guidelines for wrong answers
No