CP case worker- Aleppo, Syria

Responsibilities and duties

• Detect, counsel and follow up individual cases identified by the team, or referred by other agencies; or through community services
• Conduct psychosocial assessment of vulnerable cases, including environmental, emotional, behavioral, and social factors as well as resources and strengths that impact the individual well- being;
• Ensure coordination and synergy with the main service providers in the area of intervention for prompt referral, follow up and information sharing;
• Manage, fill, archive specific forms for cases profiling, referral and weekly reporting ensuring confidentiality, accuracy and timeliness;
• Monitor and follow up the outcome of the assistance provided;
• Be available to provide basic emotional support for urgent cases;
• Manage the hotline according to the internal procedures and under the Case Management officer supervision;
• Be available to participate in meetings and trainings in and outside the centres including case management meetings and case conferences meetings or any other meetings when required by the Senior case worker;
• Accomplish any other task not here listed if necessary to the projects achievement.
• Plan with the senior social worker Case Management officer to conduct home visits to assess the living conditions of the cases when appropriate, when needed, and if the child or the survivor give her/his consent;
• Ensure the preparation of accurate case plans for high-risk cases identified with clearly outcomes and time-frame.
• Mapping of services in area of intervention and reporting information to the senior social worker
• Advocate with different institutions and services providers to help the beneficiaries to access needed resources and services
• Implementation of case management in the intervention location in accordance with all CM steps and related tools and procedures.
• Participate and collaborate in other activities (recreational, psychosocial, awareness, emotional support groups) conducted on the field when requested by the supervisor
• Support the organization of specific events or activities inside or outside the centres.