Case Worker

Responsibilities:

• Identify individual cases through regular presence in the community, either in center or attending online sessions when possible, and accept referrals from other agencies and community partners.
• Conduct initial (rapid) assessments for CP cases and prioritize them according to risk level.
• Develop case plans that respond to needs addressed in initial and comprehensive assessments and seek support of supervisor when necessary.
• Regularly follow up to ensure all services and action points listed in the case plan are carried out within agreed time frames. Ensure that progress is regularly reviewed.
• Regularly monitor and support to children and families through phone calls and home visits (when urgently needed during Covid-19 pandemic), providing guidance, advice and emotional support, community mediation and referrals.
• Work with supervisors and managers to arrange case conferences for complex cases and ensure children receive multidisciplinary support.
• Manage cases in line with SOPs, adhere to standard documentation processes and follow best practice guidance.
• Regularly document cases using case notes and other agreed upon forms, update databases to ensure a comprehensive record of the case.
• Ensure that data collection and storage respect data protection protocols and confidentiality principle.
• Any other duties relating to the nature of the job as directed by the Project Manager.

Job Requirements:                                                                                                        

• Academic Qualification

Bachelor degree in sociology, or any related field.

• Professional Experience

At least 1 year of experience in the area of social work.

Skills:

• Spoken and written fluency in English and Arabic. (French is a plus)
• Excellent writing skills.
• Highly organized and attentive to details.
• initiative, high sense of responsibility, organizational and analytical skills
• Proficiency in Microsoft Office, especially Microsoft Word and Excel.
• Strong oral and written communications skills