Quality and Research Officer

The quality and research officer will assist the Quality, Research and Development unit in projects related to quality, training, and research in addition to advocacy and awareness raising in palliative care.

1. Main functions and duties:

Research Tasks:

• Has knowledge of research and analytical methodologies and ability to demonstrate practical application of both qualitative and quantitative approaches through project based work
• Conducts literature review and summarize findings
• Identifies research questions and designs small scale research projects.
• Accurately interprets data and research papers
• Writes research proposal including application for ethical review
• Has knowledge of  and conducts quantitative data analysis
• Uses computer software in the analysis and presentation of information
• Analyzes and write research results accurately
• Communicates research findings with different target audience appropriately

Quality Tasks:

• Identifies best practices in standards of practice in palliative care
• Drafts, evaluates and reviews policies related to clinical care and risk and safety management
• Reviews and analyzes literature to select clinical tools as needed
• Conducts chart audit and collect data for clinical indicators
• Has knowledge of and basic experience in using performance and process improvement (PPI) methods (e.g. Lean, Six Sigma, PDSA)
• Has knowledge and basic experience in using tools to display data or evaluate a process (e.g., Pareto chart, run chart, control chart)
• Has basic knowledge and skills in using statistics to describe data
• Analyzes quarterly operational and clinical indicators and assist in identifying gaps in performance
• Assists in setting and implementing quality improvement plans including data collection, training of nurses, monitoring and evaluation, and follow up with team on project progress.

Other Tasks:

• Assists in developing and implementing project proposals covering different aspects in palliative care: trainings, awareness raising, advocacy, policy and service development that aim at strengthening palliative care in Lebanon and the region.
• Coordinates and follows up on project implementation and deadlines

2. Skills

• Good skills in quantitative research (data analysis and use of statistical softwares)
• Basic skills in qualitative research is preferred
• Good project management skills
• Good organization and time management skills
• Good communication skills
• Willingness to learn and adapt to change
• Very good command of English
• Knowledge about palliative care is a plus

3. Requirements

• Master’s in public health (biostatistics focus is a plus)
• Minimum of 3 years of public health experience including experience in quantitative research