Community Health Team Leader-South Area

Background: S/he is a member of the field area team which includes the field medical advisor, the area pharmacist, the senior health officer, the health officers, the quality officers, and the program assistants per area.
Health program provides both technical and financial support to local primary health care centers to enable provision of affordable, accessible, and quality healthcare services to refugee and vulnerable host population.

Job Purpose: The Community Health team leader is the frontline staff involved in supervising a team of community volunteers and leading them to implement community health activities in the different areas

Main Responsibilities:

• Will identify, recruit and supervise 10 to 15 CH outreach volunteers in assigned area
• Create capacity building plan for volunteers based on learning needs and knowledge gaps
• Create weekly schedule of activities for CH outreach volunteers
• Establish age-based community health clubs in catchment area of PHCs with the CH outreach volunteers
• Responsible of establishing disease-focused clubs at the PHC in collaboration with PHC staff and volunteers
• Maintain a good network of coordination and collaboration with field actors and joint activities
• Plan and execute appropriate NFI distribution based on the needs of the community
• Establish strong link between PHCs and the surrounding community through regular meeting, visits and feedback
• Execute health campaign plan on both administrative and field levels
• Responsible of maintaining and ensuring all volunteer assets are available and well utilized, like educational toolkit, tablet, guidebook, bag, IEC materials
• Responsible for distribution of IEC material like flyers and posters in the community
• Responsible for writing success stories and providing materials for communications department
• Provide one-on-one training and on the coaching on CH guidebook
• Responsible of maintaining the right flow of information from mental health, disability and GBV projects to volunteers
• Encourage HOVs and beneficiaries to use the community-based feedback and complaints mechanism to voice out all their needs and concerns in order to provide them with the best service
• Responsible of producing a set of weekly and monthly reports that include: awareness and club database, referral database, monitoring visits sheet, HOV performance tracking sheet, and knowledge improvement reports
• As quality monitoring, conduct systematic phone calls with beneficiaries of CH activities to validate data collected by volunteers and quality of their performance

Essential Qualifications: BS in Nutrition, Pharmacy and Nursing or any other medical field of at least three years duration

Desirable Experience:

• Previous work with a non-governmental organization or community-health programming
• Providing health awareness and health promotion activities
• Supervising field teams
• Working knowledge in the provision of Maternal and Child Health care
• Participating in community needs assessments and surveys

Essential Competency:

• Good command of written and spoken Arabic and English
• Excellent command of Microsoft Office including Excel and PowerPoint

Desirable Competency: 

• Good writing and reporting skills
• Good leadership skills
• Good communication skills

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status. International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website provided at the end of this document.

As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.      

It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.  If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.      

Website for reporting misconduct: www.internationalmedicalcorps.ethicspoint.com.  Please do not submit your CV or application to this website, it will not be considered for review