RFQ - IT Support & Maintenance

REQUEST FOR QUOTATION

Request for Quotation No:  029

From: Near East Foundation

Address: Badaro, Bani Kana'n street, Badaro 4741 building, 10th floor                 

Date:  05 January 2023                                            

No. of pages including this page: 3

Subject: 

Yearly contract for IT support service and ICT equipment maintenance for NEF Beirut office.

Requirements:

The Near East Foundation office invites your company to submit an offer for the following:

Service: IT support and maintenance.

Description & Specification:

• One regular visit per month.
• Unlimited remote support sessions (phone call or any other communication channel).
• Unlimited urgent cases support.
• ICT equipment maintenance (Laptops format etc…) – NEF has 32 laptops, Annex A attached.
• NEF office IT structure consultancy (Data saving, internet connection etc…).

Delivery location: NEF office - Badaro

Contract Duration: 1 year

Interested bidders are to read this RFQ carefully, print it, sign, and stamp all the pages and submit a quotation according to all the requirements.

Your quotation should clearly indicate the following:

• Currency of offer

• Total price (including delivery cost and VAT)
• Final price (after deduction of discounts)
• Delivery date
• Validity of the offer
• Warranty period
• Detailed specifications
• Place of manufacture and country of origin.

Deadline for submission of quotations is Sunday January 15, 2023. Companies who do not submit their quotation by this deadline will not be considered. 

Conditions of quotation:

Payments will be made within 15 working days after receiving a proper invoice, by an international bank transfer in USD, as per the following:

1st payment: 40% upon contract signature.

2nd payment: 60% on the sixth month.

All suppliers doing business with NEF should maintain high standards on ethical issues, respect and apply basic human and social rights, ensure non-exploitation of child labour, and give fair working conditions to their staff. NEF reserves the right to reject quotations provided by suppliers not meeting these standards. 

Vendors doing business with NEF will be screened on anti-corruption due diligence before confirming an order or contract.

Currencies:

All prices shall be quoted by the Bidder in USD, unless otherwise stated. 

Supplier Information on the quotation should include:

Company Name – Stamp – Address - Contact person - Contact phone number - E-mail

NEF reserves the right to accept or reject the whole or part of your quotation based on the information provided. Incomplete quotations which do not comply with our conditions will not be considered. 

Shortlisted suppliers may be required to submit samples of each item. Please be sure to have all samples available at short notice and wait for a response from NEF if you have been shortlisted.