SVN2023 13 - Programme Assistant (Protection)

IOM’s protection unit aims to promote and uphold migrants’ rights and support migrants and other vulnerable communities to access and exercise their rights. The unit also supports Ministries and Government entities in their roles in promoting and fulfilling migrants’ rights. IOM provides protection assistance both directly and in partnership with other stakeholders, through advocacy and communication, thematic guidance, training and capacity building, convening & dialogues, thematic research and direct assistance. Specifically, direct assistance includes case management, and protection services as well as assisted voluntary return and reintegration for migrants in a vulnerable situation.

Under the overall supervision of the Head of Programmes, and the direct supervision of the Protection Programme Manager, the Project Clerk will be responsible for the following activities:

1. Provide general clerical support to the protection programme in the implementation of project activities

2. Retrieve, compile, summarize, and present data, information, and project files (financial documents, project documents, partners’ reports, and supporting documents) on specific topics, including those related to IOM  partners

3. Assist in the archive of all relevant administrative files

4. Support administrative coordination for project implementation, involving liaison with diverse organizational units or external parties, specifically IOM partners, to initiate requests, obtain necessary clearances, process, and follow-up on administrative actions

5. Assist in monitoring project budgets and updating budget related information

6. Support in data entry and draft status reports, briefing notes, graphics, statistical tables, presentations, and other forms of documentation

7. Support in the organization of meetings, workshops, and training sessions

8. Perform other related duties as assigned

The successful incumbent is expected to demonstrate the below:

VALUES - All IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion

• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct

• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges

• Courage: Demonstrates willingness to take a stand on issues of importance

• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated

CORE COMPETENCIES:

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results

• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes

• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate

• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work

• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way

SKILLS:

• In depth knowledge of the broad range of migration related subject areas dealt with by the Organization; and

• Thorough knowledge of the Microsoft Office suite (Word, Excel, PowerPoint, etc)