COMMUNICATIONS OFFICER

Position title: Communications Officer

• Support Fundraising activities by pursuing opportunities to externally promote the Member Association’s fundraising campaigns and activities in order to increase the public recognition and foster a positive image, strengthen brand awareness, credibility and acceptance.

• Develop a communications strategy in alignment with the overall MA management strategy and positioning and with the 3-years fundraising strategy, plan, monitor, evaluate and analyze the external communication activities.

• Position SOS Children’s Villages as a strong partner among potential and existing supporters based on SOS Children’s Villages roots, vision, mission and values.

Main clients:

• Head of Fund Development and Communication, National Director, individual and corporate fundraisers

• Existing and future donors

• National journalists and their networks

Key performance areas and main responsibilities:

• Draft and alignment of a concept and plan of external communication measures based on a thorough analysis of the status quo of external communication, of the public perception of the organization in the country, and in alignment with the management strategy and the 3-years fundraising strategy. Implementation, evaluation and if needed quick adaptation of the plan

• Accompany fundraising campaigns, support fundraising colleagues with expertise for external communications and adaptation of content for all channels, online and offline

• Identify key media and key journalists and foster the relationship with them to proactively position the organization’s topics and messages in the national news agenda

• Develop and lead Digital Fundraising campaigns

• Develop and implement Loyalty System (Donor retention cycle)

• Organize crisis communications in close cooperation with the national crisis management team, act as an information hub to regional and international offices

• Closely cooperate with the National Director, the National Program Development Manager, and the National Family Strengthening Program Coordinator to pursue a consistent message about the organization and its mission and activities

Child Safeguarding (CS)

• Responsible to raise awareness of the SOS Child Protection Policy principles and to protect children from all forms of abuse, abandonment, exploitation, violence and discrimination

• Responsible within own area of work to prevent and protect children of all forms of abuse, abandonment, exploitation, violence and discrimination based on SOS Child Protection Policy principles

• Responsible for crisis communication process in CS incidents monitored by or escalated by GSC following the crisis communication policy support document

• Responsible to report any Child Safeguarding (CS) suspicion, concern, allegation or incident immediately following Child Safeguarding reporting procedures.

Direct supervisor: Head of Fund Development and Communication